Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,255 total
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Lucy (the basset) loves Trupanion
We have had trupanion for almost 11 years. We will use them to insure any future pets and encourage anyone looking at pet insurance to go with trupanion. Their coverage is amazing.
Insurer: Trupanion
By: Jane
I have had great customer service with Trupanion but I wish it was less costly.
I have had great customer service with Trupanion, but I wish it was less costly.
Insurer: Trupanion Canada
By: Lindsay
The best pet insurance
Super fast! Great service! Nothing like it around!! The best pet insurance out there!!
Insurer: Trupanion
By: Jennifer
Happy dog and happy mom!
I've been very happy since switching to Trupanion. I DO recommend you to friends, family, and neighbours. Don't let us down now!
Insurer: Trupanion Canada
By: Karen
Trupanion suits my dog's needs and is very good for us.
Trupanion suits my dog's needs and is very good for us. It may be too expensive for my family tho.
Insurer: Trupanion Canada
By: Gail
New underwriter in 2020 changed the review from 10 to a 1
When I first signed up with this company, I gave them stellar reviews; however, things have gone downhill. This company lured me in with very low rates for pet insurance for all 3 of my dogs. After 2 years there was a significant increase in premium that raised my cost by almost $200 a year. They explained it was due to my premiums being too low compared to the national average and they needed to be raised. At this point, my dog was sick and I just kept the insurance. The following year there wasn't a large increase and they assured me that they wouldn't have a significant increase like that again. Fast forward 3 years later and they have changed underwriters. Now my premium has increased by $10-$15 per dog, raising my premium by $380 a year. At renewal, the company hid this significant increase by lowering my dogs coinsurance from 80% to 70% without my authorization. They said they did this automatically to not have my premiums raise significantly. When I asked them to change my policy back to what I authorized (what I signed up for) I then saw this large increase to my insurance rates. Had I not read my declaration page very closely, I would not have noticed this small change to my policy and wouldn't have seen this increase in premium. This is being done during the covid-19 pandemic and most insurance companies are offering discounts to their clients. Figo, is changing your policy design without your consent to hide the insanely large increase to your premiums. This company uses unethical business practices to lure you in with very low rates, knowing that after 4 years your dogs will have been to the vet several times and anything your dog has been to the vet for, another pet insurance company with not cover because it will be considered a pre-existing condition. Figo let me know that if I cancelled my policy, no other insurance company would cover my dogs cancer treatment. So either I pay the new high premium or just create a savings account to save an emergency fund for my dogs.
Insurer: Figo
By: V
Awesome Insurance
This insurance was so worth the investment. I had no idea I would have had an unexpected surgery emergency. Nationwide walked me through the approval and claim process and I was immediately reimbursed within days of my pet's surgery. I am grateful to have such a wonderful insurance company for my pet. Never before had I thought insurance was important- but you never know when an unexpected emergency arises. Protect your pets- they are your furry children
Insurer: Nationwide
By: Susanna
I wish my health insurer was this easy to work with.
Trupanion has been a blessing financially in caring for our elderly dog. I only wish I had known about Trupanion earlier on in her life. Every pet ownershould look into this company you won't be disappointed. Thanks Trupanion. Tom Shafer
Insurer: Trupanion
By: Tom
First because it is a wonderful product.
First, because it is a wonderful product. Next, when COVID made it more difficult to afford and I called to cancel, both people I spoke with were warm, non-judgmental, and one suggested more affordable plan options.
Insurer: Trupanion
By: Barbara