Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Top Notch service from Pets + us
I purchased pet insurance from Pets + US yesterday. The agent was excellent. She was very knowledgeable and very focused on customer service. Everything related to the insurance was very clearly explained. I was very happy with the price of the pet insurance and with the service I received.
Insurer: Pets Plus Us
By: Jeffrey
Torn ACL - covered!
My dog has fortunately been very healthy so far, but recently tore her ACL chasing a deer. I did intensive research and eliminated the common but extremely painful and controversial TPLO/TTA surgery types (where they cut and alter leg bones) in favor of a less painful - but more expensive - procedure called QLF from a Mass. specialist.. This is really important because the QLF is more expensive up front but has a much lower chance of causing injury to the other knee/leg. I decided that even if, for some crazy reason, it was not covered, it was worth the extra expense (and travel). Success! QLF was still covered at the 90% Trumpanion that promises. My dog is recovering well. Another reason why it is so important to have dog health insurance is that, most people may not be able to afford a $5000 knee surgery for their dog. Their dog will then limp their way through life, and end up with other injuries and serious arthritis due to the unstable gait they are forced to live with - which causes yet more expenses. By having health insurance, this stops one bad injury from turning into 3,4 or 5 others. Very happy customer.
Insurer: Trupanion
By: jenny
Extremely helpful and personable staff.
Extremely helpful and personable staff. Every time I have a question, they are always informed and know how to explain complex or confusing things in a very straightforward manner. I had a recent call with a personnel named Kane D. I had called with the intent to cancel coverage for my dog as I am a student and costs are a bit high during the school year. However, he listened, asked questions, and shared some of his own experience about how he has navigated insurance costs and deductibles. I ended up increasing my deductible and still have peace of mind that I have Finnigan covered if anything should happen. I didn’t feel at all coerced or forced, I could sense that he and the company cared for the well-being of my dog and me! I am absolutely thrilled with this outcome and I always come away feeling like I have greater support and understanding.
Insurer: Trupanion Canada
By: Jessica
Good premium price for my two cats good customer service quick reimbursement for covered expenses.
Good premium price for my two cats, good customer service, quick reimbursement for covered expenses. Removes the worry about expensive vet bills when my cats get sick or injured.
Insurer: Trupanion
By: Lee
New customer!
Joe was so wonderful to speak with! He was super helpful and knowledgeable and I didn’t feel forced to sign up or like he was a sales person trying to get my money! He was extremely kind and helpful and I had a great experience!
Insurer: Trupanion
By: Dawn
So far nothing has been covered no appts not the random leg injury nor his allergy medicine nothing.
So far nothing has been covered no appts not the random leg injury nor his allergy medicine nothing. I just wasnt aware nothing would be covered
Insurer: Trupanion
By: Jennifer
Scam on Premium Increases
I purchased a Healthy Paws policy because the company said it only raises premiums to keep up with increasing cost of veterinary care. Unfortunately my policy has increased each year for the last five years well beyond increases in the cost of veterinary care. Most recently, my policy increased 35% in one year. I will never purchase Healthy Paws again and am going to switch my younger dog who doesn’t have preexisting conditions.
Insurer: Healthy Paws
By: Elizabeth
Embrace Insurance claims are easy
I have had Embrace Insurance for my Pomeranian since he was 10 weeks old. He is now 9 years old. The claims are easy to complete and reimbursement is quick. Granted premiums increase as your pet ages, but that is expected since more illness occur with age. That being said, it is nice to be able to get all or most of the vet costs reimbursed. I have been very happy with the customer service and the monthly newsletters I get from them on how to keep my pet healthy.
Insurer: Embrace
By: Linda
Not overly happy with coverage
I was unaware that an emergency consultation was no covered which was very expensive. I am seriously thinking of cancelling. I will discuss with my vet when I go in for my follow up.
Insurer: Trupanion Canada
By: Wendy
Thorough organized helpful even though pricey
Thorough, organized, helpful even though pricey
Insurer: Trupanion Canada
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