Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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The rate increases are ridiculous
The rate increases are ridiculous
Insurer: Trupanion
By:
Best customer service and claims processing
I cannot be more pleased with my coverage and the customer service with Healthy Paws. We have two French mastiffs or Douge de Boudreauxs . These pure breed dogs have had numerous surgeries and events through out their 5 and 6 years, many of which have been life threatening. I cannot express what a comfort it is to be able to tell the vet that we are authorizing any life saving measures and tests needed. Our last event was major abdominal surgery from bloat and torsion. I obtained the vet's notes the next day and uploaded my paid invoice and notes through the easy to use website. My payment was processed within a day or two and funds loaded into my bank. This first class company has never squabbled about a claim, test, or even surgeries that are predisposed to this breed. Our premium even was reduced this year since we had gone a year or so without any claims. When can you ever say your premium was reduced. I highly recommend this company to anyone. You do not ever want to be in a position when you have to choose a vet bill over your fur baby's life.
Insurer: Healthy Paws
By: Chris
Great service, but too expensive
While I feel all pet owners should have insurance, Trupanion is becoming very expensive. I have been a customer for many many years and in that time, monthly payments have gone up each year. Unfortunately it’s a little disappointing. From around $50 to now over $90.
Insurer: Trupanion Canada
By: Nicole
Great insurance, smart choice!
I was delighted that Trupanion paid most of the recent vet bill for my cat who had to have 3 teeth removed due to resorptive lesions. The check came quickly as well. I am SO glad I've had my girls covered by Trupanion since they were kittens! Thank you!
Insurer: Trupanion
By: Kristin
Slow to pay refund
Refund took too long
Insurer: Trupanion
By: Sal
Superb Customer Service
Lady who took my call was very polite, courteous and professional. She was well informed and very helpful in making my decision on which plan suited me being retired and on a fix income.
Insurer: Trupanion
By: Duane
Peace of mind for me while caring for my dog
I got pet insurance for my 2 black labs when I adopted them 7 years ago at age 3 and 4 after going through cancer treatment and surgery for my previous dog that was outrageously expensive. For 6 years I didn't really use it, but in the last year, they have both had medical issues and currently one of them is undergoing surgery and cancer treatment. The claims process is really easy. Claims are reviewed and approved in a timely basis. Their customer service people are friendly and responsive whether in an online chat or on the phone. They are very clear about what they will or will not cover. My only regret is that they don't cover preventive things like vaccines, heartworm and flea/tick preventive medications. But otherwise, I have been very happy and won't get another dog without having insurance.
Insurer: Trupanion
By: Pam
Puppy Health Insurance.
Recommended by our Vet Dr Leonard from West Side Vet. Information clear and easy to read and I believe in Pet Insurance. Pricing was fair, even though we have 4 month Cairn Terrier Puppy that is full of life and healthy.
Insurer: Trupanion
By: John/Loree