Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Great company great service friendly people.
Great company, great service, friendly people. But I'm concerned at the price increases lately.
Insurer: Trupanion
By:
GOOD SERVICE !
GOOD SERVICE ! GOOD PRICE !
Insurer: Trupanion
By:
Insurance
My Vet uses Trupanion and the reviews on Havanese Lovers on Facebook were very good. C
Insurer: Trupanion
By:
We've had a great experience with trupanion.
We've had a great experience with trupanion. Our little pup was maybe 4 months old and ingested some toxic food for a dog and needed emergency services. trupanion responded and paid our claim lightening fast!! Very impressive, worth every penny; for the peace of mind, and quality care we were able to give our dog in an emergency. I tell everyone that gets a puppy, trupanion is a must!!
Insurer: Trupanion
By:
Your rates have increased dramatically over the years I have been purchasing coverage from you.
Your rates have increased dramatically over the years I have been purchasing coverage from you. The explanation that claims are more expensive, especially in California, doesn't help with what has become a very expensive option for me.
Insurer: Trupanion
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Extremely important nothing worse than not being able to take your fur babies to a vet cause you can't afford the bill .
Extremely important , nothing worse than not being able to take your fur babies to a vet cause you can't afford the bill . In the end it's your pet that suffers . Our hearts that break .
Insurer: Trupanion Canada
By:
Horrible - Do not waste your money!
Firstly, I want to say that I wish I had researched any bad reviews years ago before I ever signed up with FIGO. It seems that others are in the same boat as I am! I have been a loyal customer of FIGO for approximately 4-5 years now. I have NEVER needed to use the insurance however, I continually paid my monthly premium on auto-pay (by now, thousands of dollars total). I initially went with them because one always worries about getting coverage for pre-existing conditions whether it be minor or major and they seem to have stated they had a good policy with regards to considering a pre-existing condition something that has happened within the last 18 months. Well, for the first time in a while, I had to bring my cat to the vet as he had a small lump on his jawline... I wound up spending a little over $400 however, I was glad to know in the back of my mind that I had EXPENSIVE coverage for Koby's medical needs. Guess what? They only paid my visit fee and denied everything else(did not pay it really, it went toward my exorbitant yearly deductible)!!!! First of all, it even states on the explanation of benefits that, "Any illness or other condition that first occurred or displayed any signs and/or symptoms consistent with the stated illness or condition within 18 months prior to the pet policy effective date or prior to the expiration of any applicable waiting period"... Ok, I called customer service, maybe this was a mistake. I asked for an explanation and the rep confirmed that Koby had a lump on his lip back in 2013 so it is considered pre-existing.. wait a minute, what is the whole thing about the 18 months prior to starting an insurance policy with them? (2013 was over 2-3 years before I ever signed up with FIGO!).. I was told basically, read the fine print in our policy.. Ok, not only this but in 2013 he was brought to the vet for a swollen ball on the tip of his lip (allergic reaction to his food bowl - plastic).. as soon as we changed his bowl to metal, it went away and never came back. Now in 2020, he had a lump on the side of his jawbone and it will not be covered. This just sounds too funny to me. Every year, your premium goes up and goes up quite a bit at that. Like I said, I have paid A LOT in the past few years each month to ensure I have coverage for my cat. WHAT A WASTE OF MONEY!!!!!! I could have literally put that money away each month as if I were contributing to an emergency vet fund for any vet bills I would need to pay in the future and I would have been completely fine. It is so sad to see that they can easily take your money every month, increase your monthly premium each year, and then deny your claims and pay close to NOTHING. This is not the first time they have disappointed me however. Obviously, I was upset about the increases in monthly prices each year but whatever, you cannot do anything about that especially if you want to ensure your pet has coverage (or so you think they would anyway), but I was grandfathered into 100% reimbursement along with a $200 deductible. Well, this recent and current policy, I was raised to a $500 deductible and unable to keep my $200 one.. It is very clear that they do not care much about your pet or about your financial situations/the reason why you prefer to pay for coverage. Again, I am really saddened to know my money that I worked so hard for is wasted and gone, for nothing. I had to pay the entire bill and the little sixty something exam fee they did cover, it went toward my big $500 deductible anyway (LOL!). Please - take this from someone who has been with FIGO for years, paid tons of money in premiums and NEVER used them within that time period up until this year....SAVE YOUR MONEY AND YOUR ENERGY!!! Put away some money every month (or every paycheck) toward an emergency vet fund for yourself (as if you were paying a monthly premium, only to yourself). This way, when you have a vet bill to pay, you will have this money already saved. Another option, get CARE CREDIT.. You never want to invest in something that you will forever be uncertain about. I pay for FIGO insurance and I get close to nothing in return from them. Absolutely terrible.. still in shock that I am at a loss. I really did have high hopes for this company and their services but I must have been sadly mistaken. Just to reiterate : SAVE YOUR TIME and YOUR MONEY.
Insurer: Figo
By: Thomas
Highly Recommend Trupanion
Trupanion is so easy to use and so reasonable. Their premiums are reasonable, their coverage is reasonable, and their response time is reasonable. So happy with Trupanion!!
Insurer: Trupanion
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Best prices I found and was open about what they did and didn’t cover
Best prices I found and was open about what they did and didn’t cover
Insurer: Trupanion Canada
By:
Not like regular health insurance
I might suggest they look around. My dog a potential, but not proven upper tooth issue a year ago. If it was a real tooth issue, one week of antibiotics would not have fixed it. She then had a lower jaw tooth issue 6 months later, which required her to go to a few different vets including a dentist. Instead of looking at what had happened last year & making a decision, Trupanion decided to look at the rest of her medical records for even beyond that issue in June. It ended up taking months to get it figured out, when Trupanion should have been focusing on what had happened up until the date of the issue in June. Not taking every other medical issue after that. I also am not happy that it isn't like regular insurance. The deductible is per case, not per year, and the premium can increase like car insurance any time you have a medical issue. Not like real health insurance. Which doesn't seem fair.
Insurer: Trupanion
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