Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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I wish you did human health insurance!
It shouldn't be a novelty to have a company do exactly what they promise but I am always astounded by the efficiency, ease and speed with which Nationwide settles its claims. Usually these are for well visits, and preventative treatments. This time however one of our dogs impaled her foot on a metal spike, which some idiot had dumped in the woods, on her daily run at the very start of the corona lockdown. Two surgeries and 38 visits to the vet later, her bills were over $4000. I submitted the claims in two batches. Each time minus my deductible I was reimbursed in full directly in to my bank account within eight business days of my mailing the claims. I could check at any time for the status of my claim online and the final explanation of benefits was crystal clear. I called midway through her treatment to speak to customer service to check if I could submit a claim before her treatment was complete. I was put through to a representative immediately who was able to answer my question. No putting on hold for 15 minutes and then being told no one was available at this time. No one questioned my claim, asked for it to be resubmitted, said it wasn't pre-approved, said it was out-of-network, said it was unnecessary treatment or basically came up with any excuse they could to justify not reimbursing my claim under the average for which I had in good faith paid my premium. And this was all during the corona pandemic shut down. Imagine if human health care in this country was run in the way that Nationwide runs its pet insurance. Yes the premiums seem a lot each month - we have four pets under it - especially when everyone is injury free and healthy - - but I would recommend Nationwide every single time. They don't make excuses. They do exactly what they say they will. I love them!
Insurer: Nationwide
By: Pom
I am so glad I have Nationwide's Pet Insurance, it has been really helpful.
The price is fair. When I make a claim, I just take a picture of the appropriate documents and send them in. It couldn't be any easier than that. Their customer service is great and I have had no issues with them at all. I recommend it to all my friends and family that have pets.
Insurer: Nationwide
By: Kyle
Feedback on Nationwide Pet Insurance
I found out that my premium for Biscuit went up over 70% this year and I am paying over $225 a month for his care. This is an incredible mark up in price and it puts as you of course know in a bad spot. So, do I cancel and just pay out of pocket thousands of dollars as he is a senior or do I pay the premium every month even though nothing is wrong with him now. I can't switch to another insurer because he has pre-existing conditions. So you got me! Such a sad story. I can tell you this much, if he so much as coughs, I am taking him to the vet to maximize my premium. And it is a good thing that I go to one of the best and most expensive Vet practices in the city. So, I will make the most of this plan. But I will never join Nationwide pet insurance in the future. You should not increase premiums based on location and on age.
Insurer: Nationwide
By: Colleen
Thanks for being here for us.
Having a puppy is stressful enough. Thanks for having our back when we get sick. Prompt payment is greatly appreciated.
Insurer: Nationwide
By: Denise
No Credibility whatsoever with this company
I've been paying them their premiums for 16 years and would highly recommend you shop elsewhere. They're the worst at paying claims but are masters of taking your premiums. You would think with a name like 'AKC Pet Insurance' that there would be a certain standard of excellence with their services but don't be fooled. They're borderline fraudulent and at the very least deceptive!! The latest, they "discontinued" our current plan of $85/mo for our little Oliver for the last 11 years and took it upon themselves to replace it WITHOUT MY WRITTEN CONFIRMATION with their most expensive plan at $299/month!!! That's $3600 a year for pet insurance!!!! I've been a little sidetracked this year for obvious reasons and actually just noticed this change on my CC statement yesterday. Called them and they claim they mailed me a notice of the change which maybe they did but I'm sure many people fell into this same trap of not thoroughly looking through every piece of small print mail. Of course if you don't respond they deem that as accepting the new terms and conditions and automatically roll you into the new plan. No email, no phone call to confirm I'm accepting a 300% increase!!!! This is a Deceptive Trade Practice and I hope everyone reads this!!
Insurer: AKC
By: Peter
Trupanion is the real deal
So far I have been very happy with this insurance company. We took out the coverage for our adopted puppy on the recommendation of our Vet and we are glad we did.
Insurer: Trupanion
By: Joseph
Fast reimbursement
During this critical period where every dollar is sacred, our family of pets still must receive the best care possible. Knowing that Nationwide is staying the course, putting your lives ar risk for its customers is heart warming and very appreciated. Thank you for the rapid reimbursement payments. They truly help.
Insurer: Nationwide
By: Gary
Happy with the quick turnaround with claims.
Happy with the quick turnaround with claims.
Insurer: Trupanion
By: Sarah
The rate keeps going up for my 3yo cat with no issues.
The rate keeps going up for my 3yo cat with no issues. The rate is now $5 less than the rate from a different insurance company for my 15yo cat with kidney disease!!! I'm going to look for other providers.
Insurer: Trupanion
By: Marni
I didn't get any use out of the insurance.
I didn't get any use out of the insurance. I had to pay out of pocket and the prices are too expensive
Insurer: Trupanion Canada
By: Billikias