Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


June 25, 2020

My premium just went up a lot.

My premium just went up a lot. Also, apparently, the price to insure a spayed female is the same as for an unspayed female, which makes no sense to me.

Insurer: Trupanion

By:

Useful
June 25, 2020

Absolute best pet insurance

Out of all the insurances, this is the best.

Insurer: Trupanion

By: Jackie

Useful
June 25, 2020

Customer service is excellent but premium is a bit high

Customer service is excellent but premium is a bit high

Insurer: Trupanion

By:

Useful
June 25, 2020

Elena was very kind on the phone and helpful in answering my questions.

Elena was very kind on the phone and helpful in answering my questions. I think everyone should have pet insurance in case they may need an emergency surgery (like my dog does) and I would highly recommend Trupanion.

Insurer: Trupanion

By: Veronica

Useful
June 25, 2020

Not covered enough

I recently submitted a claim, and I submitted as told that the claim is old, when obviously is a new claim. It is clear that who process the claim is not doing a great job. I feel that for what I pay monthly am not cover enough. I have now to send everything again and make sure to call. Which I am not happy.

Insurer: Trupanion

By: Mavie

Useful
June 25, 2020

Reliable consistent and no hassle.

Reliable, consistent, and no hassle. We are blessed to have Trumpanion.

Insurer: Trupanion

By: Ray

Useful
June 25, 2020

So far my experience has been good.

So far my experience has been good. For awhile, I had one dog with PetPlan and another dog on Trupanion. When I compared the differences in what is accepted by each company and how each company reimburses pet owners, PetPlan always came out better. If I remember correctly, I thought it might be affected mostly by PetPlan covering the vet visit charge. My dog on PetPlan saw many specialists and the $150 was covered after my deductible many, many times. That was very helpful for us. However, PetPlan resets the deductible for each ongoing condition each year. As Trupanion only requires a deductible once for a chronic condition, I can see over time it might be a big benefit. I am only giving an 8 right now because people have warned me that Trupanion is more picky about conditions than other companies. I have not yet found that to be the case, but also have had very few claims. I will be happy to fill out more surveys in the future and give Trupanion a 10 if I am pleased with the insurance.

Insurer: Trupanion

By: Mary

Useful
June 25, 2020

They have been a very good pet insurance for us with our dog so far on his 2 ACL surgeries.

They have been a very good pet insurance for us with our dog so far on his 2 ACL surgeries.

Insurer: Trupanion

By: Paula

Useful
June 25, 2020

Wish my health insurance was so easy!

I have never been very good at sending my claims in right away, so I'm pleased that I never hear a complaint from Trupanion. I like that there is immediate feedback that the claims have been received and the turnaround on the final settlement is very fast. It has always been such a huge peace of mind to know I can do for my pet what needs to be done, not what I am willing to spend or can afford.

Insurer: Trupanion

By: Kaye

Useful
June 25, 2020

Premiums go up to regularly

Premiums go up to regularly

Insurer: Trupanion Canada

By: Mitchell

Useful

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