Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
Other Categories
Best Pet Insurance Ever!
I love being able to know what my costs are after deductible right on the spot, before leaving the doctor's office. It gives me peace of mind knowing I don't have an unknown balance hanging over my head. Purchasing Trupanion coverage, was a very smart move.
Insurer: Trupanion
By: Lacy
Very pleased with decision to switch to Pets Best
Easy to navigate website and efficient processing of my claim.
Insurer: Pets Best
By: Lance
Easy process
Filing a claim is easy. Payments are processed quickly.
Insurer: Pets Best
By: Renee
Quick and easy
Poppy received his semi-annual booster shots, a fecal exam, and a renewal of his Heartgard and Nexgard script on October 1. Process to file claim was quick and easy. Payment was in my account within two weeks. Poppy is a healthy pup!
Insurer: Pets Best
By: Therese
Overall great but wish more was covered
Overall great. Simple forms and pretty quick at getting reimbursed
Insurer: Nationwide
By: Bonnie
Quick is not a word in their vocabulary
Here I am at day 40 still without being paid. I know I will get the money eventually, but until then I pay finance charges to my bank while they make money on YOUR money as you wait. I am disabled and on a fixed budget. I can't afford these games. I know what they are doing. Before I got sick I was in the financial field. This game is as old as time. Keep the money as long as possible to make money on the interest. Same reason most people get paid every 2 weeks. Gaming the system at your expense. And the looking at records excuse is flimsy. I have every document from the day I got him from the pound as a kitten... Shame on you pets best! Only saving grace is no pre existing conditions. As soon as we settle up I think I will spend the extra 3 dollars a month to go with a better company
Insurer: Pets Best
By: Jay
Best decision ever!
Getting ASPCA insurance was the best decision I’ve made regarding my pet’s health. They have a very easy submission process I can do from my phone the minute I leave the vet’s office. They are usually very timely in processing claims and the direct deposit feature is wonderful. I never realized how something could help cover everyday I’ll eases such as allergies and make owning a pet more reasonable.
Insurer: ASPCA
By: Katherine
Excellent service
Payments are prompt. Customer service has always been helpful.
Insurer: Nationwide
By: Cecilia
3 claims solved
I had 3 claims that were kind of old and forgotten about. I put them in for payment, and there was no questions as to why they were late, and they paid me with a check within 10 days. There was very little work on my end, and over all I have to say that I am very pleased with Nationwide
Insurer: Nationwide
By: Will
So easy and stressfree
I was able to send in my claim easily over the mobile app in minutes. Then waited only a couple of weeks before i was sent my money. So easy and stress free!
Insurer: Nationwide
By: Devon