Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Thank you, Thank you, Thank you!
I wish my own health insurance was as easy as Trupanion is. Customer service upon set up was second to none. So friendly , knowledgeable , and personal. Upon set up I was hoping I would never have to need your services but I did and had zero concern of any cost to come from my pups health requirements. Direct billing and quick response with claims. The worry of ‘what if’s’ happening are gone. Love Trupanion!
Insurer: Trupanion Canada
By: Nancy
Very Prompt service and payment
I really like the fact that you process the claim immediately and I only have to pay the amount not covered by the insurance when I picked up my dog. I also appreciate the one time deductable for a diagnosis. Thank you
Insurer: Trupanion
By: Karen
Thank God for Trupanion!
Per usual, Trupanion was quick, easy and seamless! I am always telling friends and family about how if they have a pet, they NEED Trupanion!
Insurer: Trupanion
By: Liza
Quick easy cat care claim
Very easy process. Always quick with payment. I am so glad to have Trupanion!
Insurer: Trupanion
By: Carl
We appreciate the quick claim response from Nationwide, but the renewal rate substantially increased at a critical time.
We appreciate your quick response with our claims during such a difficult time with Gracie and the current situation with our country. We have been happy with Nationwide for 8 years, but we're disappointed that our new premium renewal payment was substantially increased.
Insurer: Nationwide
By: Debra
Nationwide has always been friendly and easy to deal with and pays claims in a timely fashion.
Your service representatives are knowledgeable and friendly. You pay legitimate claims without dispute. Direct deposit to my bank account makes claims' payments even more timely. I love Nationwide.
Insurer: Nationwide
By: Mary
Trupanion was excellent.
Trupanion was excellent. Forwarded my claim on day of service for an ongoing diagnosis and had refund check in a week. Thanks
Insurer: Trupanion
By: Carolyn
Best pet insurance ever!
Very prompt payment!
Insurer: Trupanion
By: Pamela
No muss.
No muss. No fuss. Simple claim form. Helpful staff on the phones. Incredibly quick reimbursement
Insurer: Trupanion Canada
By: Marta