Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


January 14, 2021

Highly Recommend

Simple claim process and quick response/payment.

Insurer: Trupanion Canada

By:

Useful
January 14, 2021

Great Coverage

Trupanion paid my claim directly to my vet at the time of our visit. So convenient.

Insurer: Trupanion

By:

Useful
January 14, 2021

Still waiting for reimbursement

I’m 73 and not one of these tech kids but am finally getting hang of getting info. To you but am still waiting for my refund check.

Insurer: Trupanion

By:

Useful
January 14, 2021

Love Trupanion

Quick, easy & in my bank account within a day or two!

Insurer: Trupanion

By:

Useful
January 14, 2021

Trupanion is THE BEST!

So very easy to file. Very fast payment. Trupanion is the BEST!

Insurer: Trupanion

By:

Useful
January 14, 2021

Trupanion has been great with assisting me in being able to give the best care to my loving senior dog Sonny.

Trupanion has been great with assisting me in being able to give the best care to my loving senior dog Sonny. The vet direct pay has been fantastic. They review the bills&pay their portion promptly, allowing me to only need to pay my part right from the beginning. So much easier& practical. In the past, even though I had insurance, I wasn't always able to come up with the money upfront, & therefore could not get my dog the care he or she needed. Thank you so much. This is the only pet insurance that I know of that has this feature.

Insurer: Trupanion

By:

Useful
January 14, 2021

Help with lymphoma cancer in our dog

Very fast, efficient and no hassle experience, in a time were you are very worried about your dog

Insurer: Trupanion

By:

Useful
January 14, 2021

Great experience

Very friendly , help navigate with ease my first claim! Prompt response

Insurer: Trupanion

By:

Useful
January 14, 2021

Another satisfying experience.

Exceptional service. Very fast replies and receiving payment. Always a great piece of mind knowing this is not something I will have to worry about on top of the care of my pet.

Insurer: Trupanion Canada

By:

Useful
January 14, 2021

Very helpful

Fast processing

Insurer: Trupanion Canada

By:

Useful

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