Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Highly Recommend
Simple claim process and quick response/payment.
Insurer: Trupanion Canada
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Great Coverage
Trupanion paid my claim directly to my vet at the time of our visit. So convenient.
Insurer: Trupanion
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Still waiting for reimbursement
I’m 73 and not one of these tech kids but am finally getting hang of getting info. To you but am still waiting for my refund check.
Insurer: Trupanion
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Love Trupanion
Quick, easy & in my bank account within a day or two!
Insurer: Trupanion
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Trupanion is THE BEST!
So very easy to file. Very fast payment. Trupanion is the BEST!
Insurer: Trupanion
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Trupanion has been great with assisting me in being able to give the best care to my loving senior dog Sonny.
Trupanion has been great with assisting me in being able to give the best care to my loving senior dog Sonny. The vet direct pay has been fantastic. They review the bills&pay their portion promptly, allowing me to only need to pay my part right from the beginning. So much easier& practical. In the past, even though I had insurance, I wasn't always able to come up with the money upfront, & therefore could not get my dog the care he or she needed. Thank you so much. This is the only pet insurance that I know of that has this feature.
Insurer: Trupanion
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Help with lymphoma cancer in our dog
Very fast, efficient and no hassle experience, in a time were you are very worried about your dog
Insurer: Trupanion
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Great experience
Very friendly , help navigate with ease my first claim! Prompt response
Insurer: Trupanion
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Another satisfying experience.
Exceptional service. Very fast replies and receiving payment. Always a great piece of mind knowing this is not something I will have to worry about on top of the care of my pet.
Insurer: Trupanion Canada
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