Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,040 total
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I never have a problem filing a claim with Trupanion.
I never have a problem filing a claim with Trupanion. Reimbursement is deposited to my bank account within a few days.
Insurer: Trupanion Canada
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We went to the vet with Dryden because he had a lump on his elbow I¡¦ll say and because we had insurance and direct billing it was great that the burden of paying a substantial bill was lifted
We went to the vet with Dryden because he had a lump on his elbow I¡¦ll say and because we had insurance and direct billing it was great that the burden of paying a substantial bill was lifted
Insurer: Trupanion Canada
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Because she filled out the form for me.
Because she filled out the form for me. Which expedited the entire process.
Insurer: Trupanion
By:
great person I talked to but a little lack of communication
Claire was very nice but the problem I had was when I talked to her she quoted me a price of $83.50 a month and I live paycheck to paycheck so my money is very tight so when I checked my balance todat it said the payment that you folks took out was $118.50. No one told me about and extra fees so the money I needed to pay a different bill is now going to be short. It just would be nice if she told me the correct total when we talked earlier thats all.... Thank you for your time. Everything is ok just let the next person know up front
Insurer: Trupanion
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The whole process was so simple and smooth I don¡¦t have my checks yet but I know they are on the way or at least I¡¦ve got a notification about it and my dog was sick only a week ago
The whole process was so simple and smooth I don¡¦t have my checks yet but I know they are on the way or at least I¡¦ve got a notification about it and my dog was sick only a week ago
Insurer: Trupanion
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Trupanion is wonderful!
Trupanion is wonderful! I sent my veterinarians bill on an easy to navigate website. I am informed immediately they received it and they take it from there. The response and payment is very timely. What more could I ask?
Insurer: Trupanion
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Uploading bills is a multi-step process which I find quite frustrating because I don¡¦t do it that often.
Uploading bills is a multi-step process which I find quite frustrating because I don¡¦t do it that often. In terms of what¡¦s covered I am extremely pleased.
Insurer: Trupanion
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Love the direct bill.
Love the direct bill. Usually it¡¦s a decision in minutes and the charges are covered at 90%. I¡¦m always confident to know that my dogs will be taken care of very well through Trupanion.
Insurer: Trupanion Canada
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It was straightforward and simple to sign up.
It was straightforward and simple to sign up.
Insurer: Trupanion Canada
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My experience was amazing.
My experience was amazing. I put in my claims and got the refund the very next day! Can't ask for anything better than that. I LOVE Trupanion and will definitely recommend them to all my pet owner friends.
Insurer: Trupanion Canada
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