Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
Other Categories
Great Pet Insurancd
Cost is fair and the process is simple and fast.
Insurer: Trupanion Canada
By:
I've never had a bad phone call with Trupanion!
I've never had a bad phone call with Trupanion! While I feel the service is fairly expensive, and I've received some pushback from billing about various claims, I have confidence overall in our service.
Insurer: Trupanion
By:
Cowboy
Quick payment! Always a great experience!
Insurer: Trupanion
By:
Super fast
Super fast payments but monthly fees keep increasing so much.
Insurer: Trupanion Canada
By:
Trupanion was so good to deal with when our puppy took sick.
Trupanion was so good to deal with when our puppy took sick. With direct billing from our vet clinic we didn't have to pay everything upfront and wait for reimbursement. They handled everything on their end quickly and thanks to them our puppy is still with us and currently stable.
Insurer: Trupanion Canada
By:
Healthy Paws is amazing!
Never having purchased pet insurance before when we got our puppies we decided this time around that we should get insurance... but I didnt know where to go and decided on healthy paws after an internet search reading reviews like this. I was thinking insurance would help us with hard decisions when they were older, decisions we had to make with our other dog years ago, however, our one and a half year old just needed major surgery and this being the first time ever submitting a claim for $7000 I was nervous that I had picked correctly. It turned out that Healthy Paws was amazing, they helped me through the process, had an easy web portal to submit the claim and medical records and I received my payment quickly through direct deposit. Life saver!! Thank you Healthy Paws!!
Insurer: Healthy Paws
By: Allie
Awesome to work with!
I am amazed at how quickly you responded! My little guy ingested a foreign object and you guys have already refunded my account! He was just at the vet yesterday! I will recommend you to all we know! Thank you so much. In a time that is highly stressful, it is a relief to know I don’t have to worry about payment.
Insurer: Trupanion
By: Lisa