Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


January 24, 2021

Trupanion is a wonderful companion

As always, claim was processed quickly and money was in my checking account. Love Trupanion.

Insurer: Trupanion

By:

Useful
January 24, 2021

SPEEDY EVERYTHING!!

FAST review, resolution & refund check!

Insurer: Trupanion

By:

Useful
January 24, 2021

TRUPANION ROCKS

Everyone is so friendly at true companion and payments come in quick

Insurer: Trupanion Canada

By:

Useful
January 24, 2021

Easy sign-up

Easy to do after pet wellness check

Insurer: Trupanion

By:

Useful
January 24, 2021

Easy, no hassle process.

Filing the claim was hassle-free. I uploaded the bill and they took care of the rest, including direct-deposit into my account.

Insurer: Trupanion

By:

Useful
January 24, 2021

Trupanion, a responsive and caring team

Having a chronically ill pet is hard. Paying the bills is a downer, too. I am so glad Trupanion is always responsive to my submissions, and the emails worded with kindness. The payment emails are concise and clear. I feel Trupanion shares in my hidden sadness, making care for my pet seem "shared."

Insurer: Trupanion

By:

Useful
January 24, 2021

Great insurance!!

It was the most simple process ever! The response back was unbelievably quick and so was the payment. I have already referred three friends!

Insurer: Trupanion

By:

Useful
January 24, 2021

The Best

Quick, fair easy and payment arrived as promised

Insurer: Trupanion

By:

Useful
January 24, 2021

They were fast in viewing the claim and paying out

They were fast in viewing the claim and paying out

Insurer: Trupanion

By:

Useful
January 24, 2021

Trupanion is always there for me!

Trupanion always pays quickly! Being on a fixed income, I really appreciate it!

Insurer: Trupanion

By:

Useful

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