Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Excellent Service
Signing up was super easy and the staff was friendly and helpful.
Insurer: Trupanion
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Happy customer
It only took a few minutes. I'm very happy with trupanion.
Insurer: Trupanion
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Happy customer
App was easy to use. Payment happened quickly. Very happy
Insurer: Trupanion Canada
By:
Trupanion one of pets best companion ???
Just a couple of clicks on the computer and the bill is 90% paid ?? love it
Insurer: Trupanion Canada
By:
Awesome company
Worth every penny! My boxer mix has had to have 2 TPLO surgeries and the coverage and customer service is second to none. From the day I submitted my claim (on a Thursday) to check in hand was 11 days. I was able to pay the credit card off before the due date with the insurance check. They email to check up on her which is nice to know a company cares.
Insurer: Healthy Paws
By: Terrin
Couldn't Be Happier
When I first adopted my cat, a friend referred my to Healthy Paws Pet Insurance. Insurance is not a fun thing to pay for on a monthly basis when you aren't using your insurance on a regular basis. All it takes is one trip to the vet ER for you to realize what a smart idea it was to buy pet insurance. Health Paws offers a VERY reasonable monthly premium for excellent coverage. Unfortunately, my 3-year-old cat recently swallowed something and needed to have emergency surgery to remove a foreign object from his intestines. No one wants to think about whether they can afford the treatment that is necessary to save their pet's life. For that reason, I am so grateful I signed up for pet insurance through Health Paws. The claim submission process was SO EASY. I just submitted my invoice from the vet ER and Healthy Paws gathered the information and documentation they needed from the provider, and I got my reimbursement check days later. I honestly could not be happier with Health Paws!
Insurer: Healthy Paws
By: James
super fast communication and payments.
super fast communication and payments. Never have to worry about being treated fairly by this company
Insurer: Trupanion
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Outstanding speed!
I was overjoyed at the speed of the claims process. I wish my own health insurance was that fast. I had the payment deposited in my account within two days of the service, that is just phenomenal!
Insurer: Trupanion
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Great service direct pay
Great service, direct pay
Insurer: Trupanion Canada
By:
help when you need it
my vet puts in through Trupanion and I pay the balance. Great
Insurer: Trupanion Canada
By: