Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Always there for me
Always super simple with ample email communication about the status of the claim, and prompt payment.
Insurer: Trupanion
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Trupanion Express Pay is the Best!
Super fast and easy via the new phone app or if my is seen at her Trupanion Hospital. Love love the express pay!
Insurer: Trupanion
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Final Decision
I'm a new pet owner and was overwhelmed with trying to decide which insurance was best for us. Based on reviews and a personal friend's recommendation...and the ease of signing up deserved a 10. Please don't prove me wrong.
Insurer: Trupanion
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Very satisfied
It was very easy to sign up and the process went very quickly and smoothly
Insurer: Trupanion
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Submitting claims is very easy and the turnaround time for payment is very fast
Submitting claims is very easy and the turnaround time for payment is very fast
Insurer: Trupanion
By:
Worked with the vet directly
They worked directly with the vet so I didn't have to front the payment.
Insurer: Trupanion
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Waiting forever for payment on my claims
Waiting forever for payment on my claims
Insurer: Trupanion
By:
Great!
Great! Easy to process and fast service
Insurer: Trupanion Canada
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Great product
The process was straightforward and explained very well.
Insurer: Trupanion Canada
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This company is exceptional and I would highly recommend Trupanion.
This company is exceptional and I would highly recommend Trupanion. During some of the most stressful times they have been there for me and my beloved dog Elliot - an adventuresome dashound. They pay their portion up front so I don’t to cover the cost and wait for a refund. They respond to requests for a quote within minutes:) Thanks Trupanion!!
Insurer: Trupanion Canada
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