Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Edie’s policy gave us treatment choices
I am a veterinarian and have never had pet insurance for any of my animals. However when I adopted Edie 6 years ago I decided to insure her as I was worried that she might be the type of dog who would tear her crucial ligament. I took a policy with a reasonable deductible and have had it on automatic payment for years. Well the cruciate injury never happened but spinal cancer did. My Trupanion policy has made advanced diagnostics and treatment possible. With children in college I never would have been able to pursue high level care for Edie if I’d had to pay full price for it. We are in the beginnings of treatment. I do not know yet how well things will go but without her Trupanion policy all I would have been doing now is pain control to try to maintain comfort. The Trupanion app makes claim filing easy and it can be done day or night. When I have called with questions the people who answer are helpful and kind. I will now be advocating for more of my clients to get a Trupanion policy for their pets.
Insurer: Trupanion
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Always fast and easy.
Always fast and easy.
Insurer: Trupanion
By:
Disappointed in coverage
My experience with Trupanion was not a very positive experience. I feel as though I was deceived as to the coverage and what was expected in my plan.
Insurer: Trupanion
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Great experience
Prompt review of claims paid in a timely manner
Insurer: Trupanion
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I can count on Trupanion!
Very easy process, love the direct deposit to my checking account! Thanks for taking care of us
Insurer: Trupanion
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Trupanion is simple the best there is!
Fast, no issues. I love trupanion!
Insurer: Trupanion
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Claims experience with Trupanion
All I have to do is ask the vet office to put the invoice through to Trupanion and that's it...all I pay is my portion.
Insurer: Trupanion Canada
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Easy
It was easy, my only hang up was as I decided to do a quote, there wasn't anything information about coverage, otherwise it was a very easy process
Insurer: Trupanion Canada
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