Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


February 07, 2021

Very happy with coverage....

Very quick processing time. EXTREMELY happy with Trupanion. Recommend them all the time to other pet owners.

Insurer: Trupanion Canada

By:

Useful
February 07, 2021

Chicks claim

Very quick to get a response and we’re quick to pay I would recommend them anytime

Insurer: Trupanion Canada

By:

Useful
February 07, 2021

Easy breezy

Very simple

Insurer: Trupanion Canada

By:

Useful
February 07, 2021

Easy Process

It was a simple straight forward process. I understand exactly what I bought. Thank you, Sharon

Insurer: Trupanion

By:

Useful
February 07, 2021

It was easy and convenient

It was easy and convenient

Insurer: Trupanion

By:

Useful
February 07, 2021

Claim process and handling.

They processed my claim quickly.

Insurer: Trupanion

By:

Useful
February 07, 2021

Because the person was very nice but didn't communicate that we would have to pay 103 up front instead of 34 as the admin fee. Other than that he was very thorough

Because the person was very nice but didn't communicate that we would have to pay 103 up front instead of 34 as the admin fee. Other than that he was very thorough

Insurer: Trupanion Canada

By:

Useful
February 06, 2021

Love Trupanion !!!

Always such a great experience and quick reimbursement which is so helpful

Insurer: Trupanion

By:

Useful
February 06, 2021

Trupanion has great customer support!

Extremely easy to submit claims through the new app. I received a response immediately letting me know that my claim is being examined. I actually received the payment within a couple of days through direct deposit.

Insurer: Trupanion

By:

Useful
February 06, 2021

Tonto&Truman

I’m not very computer savvy so I mail my claims in and they are processed very quickly and they pay out very quickly also right into my account. I’m very happy with Trupanion

Insurer: Trupanion

By:

Useful

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