Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified January 17, 2022

Best thing I ever did was get Trupanion Pet Insurance!!

I was adviced by Paris' first doctor when she was 3 months old to get Trupanion Pet Insurance while she was young. I'm so glad I listened. I have had this insurance now for 12 years. I feel so secure knowing that I can give her the best care in her aging years. Trupanion is always caring and courteous. They pay the claim before the doctor cashes the check. I refer friends to Trupanion all the time because I can't believe that people have pets and can't provide them with the best care if they have an accident or become il. Thank you Trupanion for enabling me to have the best Forever Home for my darling Paris. You're the best!!!

Insurer: Trupanion

By: Julie

Useful
Verified January 17, 2022

Best thing I ever did was get Trupanion Pet Insurance!!

I was adviced by Paris' first doctor when she was 3 months old to get Trupanion Pet Insurance while she was young. I'm so glad I listened. I have had this insurance now for 12 years. I feel so secure knowing that I can give her the best care in her aging years. Trupanion is always caring and courteous. They pay the claim before the doctor cashes the check. I refer friends to Trupanion all the time because I can't believe that people have pets and can't provide them with the best care if they have an accident or become il. Thank you Trupanion for enabling me to have the best Forever Home for my darling Paris. You're the best!!!

Insurer: Trupanion

By: Julie

Useful
Verified January 17, 2022

It was easy to sign up. It took minutes and I found it easy to get information

It was easy to sign up. It took minutes and I found it easy to get information

Insurer: Trupanion Canada

By:

Useful
Verified January 17, 2022

Excellent turnaround time from submission to payment

Excellent turnaround time from submission to payment

Insurer: Trupanion

By:

Useful
Verified January 17, 2022

Trupanion was there for my dog both times we needed them to be.

Trupanion was there for my dog both times we needed them to be. Fast payment, and special care after she crossed the rainbow bridge.

Insurer: Trupanion

By:

Useful
Verified January 16, 2022

Very happy

I have 2 babies a Bagel and a beagle. Our Bagel over the past 8 months has had several issues. We have had many X-rays, seen a cardiologist has been diagnosed with cushings and is on a wide variety of medication. I don’t know what we would do if we did not have this insurance. It only takes me about a minute to send over my information to file a claim and with in 3-5 days I see the deposit in my account. We are so thankful to have this coverage to help keep our babies healthy. I am very happy with my coverage

Insurer: Healthy Paws

By: Tina

Useful
Verified January 16, 2022

Healthy Paws Helped Me Save Our Sick Dog

Healthy Paws covered 80% of our dogs $12,000 bill. We could not have done it without this insurance company. Our boy was rushed to the ER for lifesaving procedures. I contacted Healthy Paws the next day. They offered to work directly with the veterinary office and they agreed to continue treatment on our dog with a Promise To Pay Letter sent from Healthy Paws. I love how attentive the customer service line was, within minutes of getting off the phone with them, they were already in communication with the vet office. Healthy Paws was one of the best decisions we have ever made.

Insurer: Healthy Paws

By: John

Useful
Verified January 16, 2022

Quick assessment and payment of my claim.

Quick assessment and payment of my claim.

Insurer: Trupanion Canada

By:

Useful
Verified January 16, 2022

Sign up was a breeze

Trupanion came highly recommended by friends and by vets and signing up was very straightforward

Insurer: Trupanion Canada

By:

Useful
Verified January 16, 2022

easy to submit quick payment

easy to submit, quick payment

Insurer: Trupanion

By:

Useful

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