Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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Amazing customer service when I called and payment was fast
Amazing customer service when I called and payment was fast
Insurer: Trupanion Canada
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I love how easy it is to submit my claims to Trupanion and how fast their turn around time is to receive payment.
I love how easy it is to submit my claims to Trupanion and how fast their turn around time is to receive payment.
Insurer: Trupanion Canada
By:
Quick and simple peace of mind!
It was so much easier than I thought it would be! I¡¦ve wanted to get insurance for my little lady since the day she came home but there are so many options out there and it¡¦s been so confusing. When I finally settled on you I thought signing up would be a lengthy process but it was so fast and easy. I still don¡¦t totally understand every little detail but I¡¦ve taken the most important step and it was stress-free. I feel good knowing I can call with questions when I have them, and the enrolment process was quick and simple.
Insurer: Trupanion Canada
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just a really easy process as it's direct billing through my vet.
just a really easy process as it's direct billing through my vet. i try to convince all my friends to get trupanion for peace of mind.
Insurer: Trupanion Canada
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Very easy to put in a claim and very fast reimbursement
Very easy to put in a claim and very fast reimbursement
Insurer: Trupanion Canada
By:
Claim form easy to submit online.
Claim form easy to submit online. Quick response from Trupanion. Coverage check immediately sent to my checking account on file. Very Easy.
Insurer: Trupanion
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Easy to submit invoice for reimbursement.
Easy to submit invoice for reimbursement. Payment receive quickly. Trupanion keeps you informed when receive invoice submission as well as payment amount being reimbursed.
Insurer: Trupanion
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Overall you folks have been great all these years.
Overall you folks have been great all these years. We started when Finnlee was a pup and he's 10 now. You used to pay very quickly, but the last two months something changed...it now takes over a week to get paid? What changed?
Insurer: Trupanion
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