Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Look for unauthorized charges to your account
This company already charge us two times without our authorization ( 11 days apart - in the same month ) amount which later they could not find on our account. Charged for premium was paid before this charges so they know our card number.
Insurer: Trupanion
By: Hanna
Traumatic Injury
I joined Nationwide Pet insurance for my Search and Rescue K-9 I’m August 2017. In February 2018 she fell from a 30’ cliff and suffered traumatic injuries but survived. Her medical cost have been extensive and I couldn’t be happier with the plan coverage and ease of payment. Thank you Nationwide for being there for Opal and I.
Insurer: Nationwide
By: Barb
You pay promptly and are very clear about what is covered and what is not.
You pay promptly and are very clear about what is covered and what is not. Thank you.
Insurer: Trupanion
By: Melanie
Great insurance
I've only used the insurance for well visits. It has been great so far. Refunds have been transferred in a timely manner.
Insurer: Embrace
By: Bianca
I don't understand why sometimes you pay promptly and sometimes it's over 2 weeks
I don't understand why sometimes you pay promptly and sometimes it's over 2 weeks
Insurer: Trupanion Canada
By: Dee
quick reimbursement and excellent customer service
quick reimbursement and excellent customer service
Insurer: Trupanion
By: Rosemarie