Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
Other Categories
As promised
The claim was paid in a timely manner and the amount was as expected.
Insurer: Nationwide
By: Diane
Because yall dont waste any time on getting yalls work done,
Because yall dont waste any time on getting yalls work done, as fast as we get our paper work to yall, yall sent it back to us. Yall do a GREAT JOB. GOOD WORK............
Insurer: Trupanion
By: Tony
It was very easy to submit forms online and it was very quick
It was very easy to submit forms online and it was very quick
Insurer: Trupanion
By: Robin
I called to approve of the Privacy policy.
I called to approve of the Privacy policy. I also inquired if I could get my Trupanion Policy number over the phone, and there was no problem. Each month the premium is taken out automatically for both of my cats.
Insurer: Trupanion
By: Nancy
CJ was very patient and sent me the claim form via email.
CJ was very patient and sent me the claim form via email. However, the form still shows formatting in the fields whether it is being opened in Win10 or Adobe. I just typed over them, printed it anyway, and submitted it and my invoices via email.She did acknowledge my pets and ask that I show them some love.
Insurer: Trupanion
By: Patricia
I called to approve of the Privacy policy.
I called to approve of the Privacy policy. I also inquired if I could get my Trupanion Policy number over the phone, and there was no problem. Each month the premium is taken out automatically for both of my cats.
Insurer: Trupanion
By: Nancy
always easy,
always easy, quick, and now my vet can even just submit the claim online without me needing to fill out a form or dig out policy number. thank you!
Insurer: Trupanion
By: Nicole
Great support.
Great support. Quick direct billing
Insurer: Trupanion Canada
By: Sally