Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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megan was great but my issue wasn't really resolved.
megan was great but my issue wasn't really resolved. originally when I signed up, I chose a monthly payment of 50 dollars and a deductible of 500, because that's what my budget would support. however, over the years, my monthly payment has slowly increased to 70 without ever asking me if it was ok . I wasn't too happy about that. To get back down to my monthly payment of 50, I lose the 500 deductible
Insurer: Trupanion Canada
By: Cathy
You guys are the best.
You guys are the best. This particular call was only to ensure my bill was paid - but when my dog has a real health issue, you're always there, and your employees always express sincere concern. Thank you!
Insurer: Trupanion Canada
By: William
Super easy and quick.
Super easy and quick. No forms to fill out or send in which meant I didnt have to pay up front and wait for repayment.
Insurer: Trupanion Canada
By: Sarah
I would definitely recommend Trupanion to others,
I would definitely recommend Trupanion to others, and already have. The process was very easy. I received my claim payment very quickly, before my credit card bill is due.
Insurer: Trupanion
By: Lisa
Love working with Nationwide for my Pet Insurance
They were fast in processing my claim and payment. I was able to have it direct deposited into my bank account. I love working with this company for my Pet Insurance claims! They also send out rewards, newsletters with tips and email promotions which I enjoy receiving.
Insurer: Nationwide
By: Cynthia
Claim handled almost instantaneously.
Claim handled almost instantaneously.
Insurer: Trupanion
By: Florence
Fast and effort less
Fast and effort less
Insurer: Trupanion Canada
By: Ricky
I am really happy with Nationwide Pet insurance.
Someone recommended Nationwide Pet insurance and I really am so happy to have it. The reimbursement process is very simple and quick. Everything is online so easy to track. Once or twice had to call customer service and they were helpful and easy to reach. Overall, I am thrilled to have Nationwide.
Insurer: Nationwide
By: ALICE
Great process, fast payment! Highly Recommend
This was such an easy process! Our 2-year old golden retriever had to have emergency surgery and then got an infection. He was in and out of the emergency vet for a week. We had numerous ER vet bills that equaled well over $4,000. Nationwide's process is super easy to submit and we had our payment in less than a month!! Highly recommend to anyone with pets!
Insurer: Nationwide
By: Nicole
We are very happy with the service provided at all times!
The customer service is always 10 and my experience in the way the invoices are handled and processed in a timely manner are a 10 as well. We are very happy with the service provided at all times!
Insurer: Trupanion Canada
By: Julie