Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Took to long for payment
Would like a more timely payment for claims
Insurer: Nationwide
By: Sandra
Great insurance, even my puppy like it
The process for payment is very easy and the website is easy to use. I have had no problems with any aspect of my pet insurance. It sure helps with the cost of caring for your pet.
Insurer: ASPCA
By: Raymond
Never had an issue with Trupanion.
Never had an issue with Trupanion. Always seems to pay claims quickly.
Insurer: Trupanion
By: Linda
So relieved..
I have wondered every time i pay my premium if its worth it for 4 dogs and three are 9 or over. The oldest had to have tooth surgery and i didnt think it would be covered. In 1 week i got info that they are paying almost half the bill. Huge relief
Insurer: Pets Best
By: PC
Highly recommend this insurance for your pets!
Easy to submit claims, on-line. Low annual deductible, and claims processed in reasonable amount of time. Definitely helped me through my dog's illness, and continues to do so. So happy that I went with ASPCA insurance. They even followed up to see how my dog was doing!
Insurer: ASPCA
By: Karen
Easy and excellent
Our claims for Giggs are so easy to fax in and our returns come quickly. Explanation of benefits are always thorough and when I call with questions I always talk to someone quickly and they are friendly
Insurer: Nationwide
By: Molly
Nationwide has relieved the stress of worrying about medical bills for our pet.
Nationwide Pet Insurance has always handled our claims in a short time. Sending a claim is easy and with the direct deposit of claim funds it could not be simpler or quicker. If I have any questions, their operators are friendly and knowledgeable. The premiums are well worth the service and the peace of mind of knowing our sweet Koali Madison has medical coverage.
Insurer: Nationwide
By: Rayetta
I like how easy the claims process is.
I like how easy it is to submit claims and I like all the options to choose from (fax, email etc).
Insurer: Pets Best
By: Donna
Fast and easy
Fast and easy claims. Always a pleasure dealing with Trupanion.
Insurer: Trupanion
By: David
Nationwide is a great company for insuring pets.
Easy to process the claim on my dog Apollo. I received a check within 2-3 weeks for his illness. He feels a lot better and is a very happy dog. I really like Nationwide and I am happy that my husband and I chose Nationwide for our dog.
Insurer: Nationwide
By: Diana