Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,705 total
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Received payment quickly
Received payment quickly without the added stress of dealing with a sick pet.
Insurer: Trupanion
By: Linda
Great Insurance
Great insurance! Prompt payment. Thankful to have it
Insurer: ASPCA
By: Dina
Great company
I’m always paid out what’s agreed upon per my plan. Quick and friendly service
Insurer: Embrace
By: Gre
Every representative I have ever spoken with has been extremely friendly and so helpful.
Every representative I have ever spoken with has been extremely friendly and so helpful....also, I very much appreciate your quick response with payments regarding my dog's recent surgery....
Insurer: Trupanion
By: Doris
never a problem paying eligable payments to the vet
never a problem paying eligable payments to the vet
Insurer: Trupanion Canada
By: Gary
Claims submission was quick and easy.
Claims submission was quick and easy. Received answer and check within 3-4 days.
Insurer: Trupanion
By: Harriet
I was going to cancel due to some financial issues,
I was going to cancel due to some financial issues, but after talking with the rep I decided to increase my deductible and continue my coverage for my dogs. I had an old claim that I forgot about and she encouraged me to file it. The online claim filing was great and I received my check a week later!
Insurer: Trupanion
By: Mary