Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
Other Categories
Awesome
Never have to worry about out of pocket expenses
Insurer: Nationwide
By: Dawn
PetsBest coverage is amazing
I don't take surveys or leave reviews at all but I've had PetsBest for a while now and it just auto debits my account, take my dog to the vet, pay the bill, submit, done. There's never any questions asked, I pay the deductible and that's that, the coverage works amazing and I am proud to say I am a pets best customer for life, I appreciate everything you guys have done for me. Anytime I've had questions or needed help and called in I've always been helped by someone who completely knew what they were doing and talking about. I thank you pets best!
Insurer: Pets Best
By: Logan
I have recommended Trupanion to everyone
I have recommended Trupanion to everyone I know that has a pet. Every claim I have filed has been so easy and reimbursements have been in a timely manor
Insurer: Trupanion
By: Stephanie
Helpful and responsive service
Thanks for your prompt payment and easy to use website. I appreciate all you have helped me do for Shelby. She is doing so much better since she was treated very well for her illnesses.
Insurer: Nationwide
By: Michelle
Easy to work with
Always available to answer questions and quick to pay on claims
Insurer: Trupanion
By: Gwen
It was really easy
It was really easy; I paid for the vet bill, kept the receipt and the invoice, then took pictures and uploaded them. I was paid in 2 days!
Insurer: Pets Best
By: Jonathan
Quick claims process
I filed my claim online and within a few days it was paid and explanation was sent
Insurer: Pets Best
By: Cheryl
Very easy claims through my Vet
I just tell the Vet Hospital to send the bill to you; you administer it; and I receive a check. Very easy. Thank you.
Insurer: Pets Best
By: Marlene
Process was easy, simple and fast
Process was easy, simple and fast. I am hopeful my premiums will not increase with my pet insurance as they always seem to with any other insurance once a claim is filed. Thanks for the great service.
Insurer: Pets Best
By: Deborah