Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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You rock!
Submitting a claim was super easy and having pet insurance gives me great piece of mind. Getting reimbursement for my claim took longer than normal but that was because the vet did not include their diagnosis on their paperwork, which was not Nationwide's fault. However, once I got updated paperwork from the vet, Nationwide handled my claim quickly. Thank you for everything you do!
Insurer: Nationwide
By: Aretina
Great insurance with a slow turnaround time
It's great to have insurance on our pups because they tend to somehow get hurt a lot. My only complaint is having to cover costs and then get paid back versus having a card to use. We also have to submit so much claim information and the turnaround time takes forever. With our other dog we have had no issues, however with our pup we haven't gotten all the claims resolved yet and we are waiting for reimbursement. I'm glad to be working with Nationwide and highly recommend it, but just know you come out of pocket and the reimbursement takes a month or so.
Insurer: Nationwide
By: Shaina
Best Pet Insurance
You can tryly focus on the care of your pet. Submitting for reimbursements is fast and easy. Every step of the process is texed to let you know when to expect payment. Very fair analysis.
Insurer: Nationwide
By: Lina
I don’t worry about the vet bill, only my pets health.
Quick turnarounds with claims. Very easy to file a claim on line. I email everything and the payment goes right into my bank account. I don’t worry about the vet bill.
Insurer: Nationwide
By: Cynthia
Thank you
Thank you for making the claims process easy.
Insurer: Nationwide
By: Jillian
Glad I have pet insurance!
I am very happy that I have Nationwide pet insurance. The insurance covers most of the expenses. Submitting claims is easy. The peace of mind can't be underestimated.
Insurer: Nationwide
By: Timothy
Consistent and Worry Free
I have two dogs with Nationwide Pet Insurance. My experience has been, positive and consistent with answering claims and I enjoy the peace of mind I have with regular check-ups, maintaining the health with monthly medications and in the event of an emergency with my "furkids".
Insurer: Nationwide
By: Candace
Seamless and quick process
My vet submits the claim on my behalf while I wait. Response is quick. Very easy. Pre-approvals have also been quick so I have the financial info when I need it most to make decisions. My girl is getting older and has developed some issues. I’m so glad to have the insurance coverage now, when I need it the most.
Insurer: Trupanion Canada
By: Mark
Seamless and quick process
My vet submits the claim on my behalf while I wait. Response is quick. Very easy. Pre-approvals have also been quick so I have the financial info when I need it most to make decisions. My girl is getting older and has developed some issues. I’m so glad to have the insurance coverage now, when I need it the most.
Insurer: Trupanion Canada
By: Mark