Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


December 12, 2018

You rock!

Submitting a claim was super easy and having pet insurance gives me great piece of mind. Getting reimbursement for my claim took longer than normal but that was because the vet did not include their diagnosis on their paperwork, which was not Nationwide's fault. However, once I got updated paperwork from the vet, Nationwide handled my claim quickly. Thank you for everything you do!

Insurer: Nationwide

By: Aretina

Useful
December 12, 2018

Great insurance with a slow turnaround time

It's great to have insurance on our pups because they tend to somehow get hurt a lot. My only complaint is having to cover costs and then get paid back versus having a card to use. We also have to submit so much claim information and the turnaround time takes forever. With our other dog we have had no issues, however with our pup we haven't gotten all the claims resolved yet and we are waiting for reimbursement. I'm glad to be working with Nationwide and highly recommend it, but just know you come out of pocket and the reimbursement takes a month or so.

Insurer: Nationwide

By: Shaina

Useful
December 12, 2018

Best Pet Insurance

You can tryly focus on the care of your pet. Submitting for reimbursements is fast and easy. Every step of the process is texed to let you know when to expect payment. Very fair analysis.

Insurer: Nationwide

By: Lina

Useful
December 12, 2018

I don’t worry about the vet bill, only my pets health.

Quick turnarounds with claims. Very easy to file a claim on line. I email everything and the payment goes right into my bank account. I don’t worry about the vet bill.

Insurer: Nationwide

By: Cynthia

Useful
December 12, 2018

Thank you

Thank you for making the claims process easy.

Insurer: Nationwide

By: Jillian

Useful
December 12, 2018

Glad I have pet insurance!

I am very happy that I have Nationwide pet insurance. The insurance covers most of the expenses. Submitting claims is easy. The peace of mind can't be underestimated.

Insurer: Nationwide

By: Timothy

Useful
December 12, 2018

Consistent and Worry Free

I have two dogs with Nationwide Pet Insurance. My experience has been, positive and consistent with answering claims and I enjoy the peace of mind I have with regular check-ups, maintaining the health with monthly medications and in the event of an emergency with my "furkids".

Insurer: Nationwide

By: Candace

Useful
December 12, 2018

Seamless and quick process

My vet submits the claim on my behalf while I wait. Response is quick. Very easy. Pre-approvals have also been quick so I have the financial info when I need it most to make decisions. My girl is getting older and has developed some issues. I’m so glad to have the insurance coverage now, when I need it the most.

Insurer: Trupanion Canada

By: Mark

Useful
December 12, 2018

Seamless and quick process

My vet submits the claim on my behalf while I wait. Response is quick. Very easy. Pre-approvals have also been quick so I have the financial info when I need it most to make decisions. My girl is getting older and has developed some issues. I’m so glad to have the insurance coverage now, when I need it the most.

Insurer: Trupanion Canada

By: Mark

Useful
December 12, 2018

Very easy electronic submission

Very easy electronic submission. Extremely quick payment and deposit into checking account. Three business days from submission to payment and on the 4th day funds in checking account.

Insurer: Pets Best

By: Michael

Useful

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