Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
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Other Categories
My experience was good submitting my…
My experience was good submitting my bill for Addie Maes doctors vist at Flannery's Hospital in Newburgh. The only issue I had was that it was necessary to start a new claim when I needed to submit more paperwork that Metlifr Pet Insurance needed because I could not submit said paperwork to an existing claim. They need a submit paperwork to an existing claim.
Insurer: MetLife
By: John Gregory
Disappointing Service for a Long-Term Client
I’ve been a Sonnet client since 2023, and this recent experience has been beyond frustrating. I’ve spent over an hour and a half on hold trying to get help setting up a new renter’s policy for an upcoming move. While waiting, I contacted the web chat — only to be told they couldn’t assist me there and that I needed to call. I then emailed their official help address and was told they couldn’t assist via email and that I should use the web chat instead — the same chat that had just refused to help me. So what exactly is the purpose of their chat support or their help email if neither can assist with basic policy inquiries? When I finally reached someone by phone, I was repeatedly told to use the “moving tool,” despite explaining multiple times that I was trying to purchase a completely new policy, not transfer my existing one. We attempted several times to create the new policy, but the system kept returning error messages. The final resolution I was given? “Go buy insurance with someone else.” After being a client since 2023, this is how they handle retention and customer support. Extremely disappointing service and a complete breakdown across all support channels.
Insurer: Sonnet
By: Rim Yassine
Easy Filing of Claims With Phone App
Easy to navigate website for filing of claims; agent on phone was extremely helpful in answering questions to assist with initial claim; I wish instant chat messaging was available
Insurer: MetLife
By: customer
Well organized
Well organized, understands the pet insurance industry making for a quick and thorough application.
Insurer: Prudent Pet
By: Ron Pilz
Any coverage is great
Any coverage is great. If surgery required will there also be a deductible ?
Insurer: Fetch
By: Valerie
The best pet insurance definitely
The best pet insurance definitely
Insurer: MetLife
By: customer
All has been great so far
All has been great so far
Insurer: MetLife
By: customer