Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
15,621 total
Other Categories
Unable to access my account online
Unable to access my account online
Insurer: Trupanion
By: Susan
There was no explanation of when the…
There was no explanation of when the policy could be used prior to submitting a payment. Once I paid the premium, THEN I was informed as to how long the wait time would be. That needs to be addressed.
Insurer: MetLife
By: Laura Hughes
Enrolling was a simple process
Enrolling was a simple process. Hopefully, we won't need it anytime soon.
Insurer: Trupanion
By: Dirk
Bitter sweet rating
Bitter sweet rating, I have been with Embrace for quite a while now and have insured multiple pets through their assistance and recommended them for years! When talking to their staff they are always helpful and make sure my questions are answered. I have genuinely felt comfort knowing I had support when it came to my pets health. (Thank you Marisol!!!) Recently, however, I received a call from the company wanting to verify/discuss my account with an AI bot on the other line. Receiving that call honestly brings some concerns for me and distrust with the companies decisions now. I have a senior pet that is insured and after her passing I don’t know if I will consider re-insuring a future pet with the company. Again, the staff themselves have been absolutely amazing and always a pleasure to chat with but I’m unsure of the companies decision makers.
Insurer: Embrace
By: Fiona
It was fast and easy a well explained.
It was fast and easy a well explained.
Insurer: Spot
By: Kim Donaldson
Great site
It was very easy to navigate around the site.
Insurer: MetLife
By: Sherri Gise
PETS BEST IS A SCAM
After a routine checkup and blood work the Vet prescribed meds, no biggie. I submitted the paperwork then reimbursed a small fraction of what I paid the Vet due to "pre existing conditions". "BLOOD WORK" IS A PRE EXISTING CONDITION?! "A VET VISIT" IS A PRE EXISTING CONDITION?! "MEDICINE" IS A PRE EXISTING CONDITION?! To be clear, the quotes are what they deem PRE EXISTING CONDITION. How does that make sense??? If my dog had cancer, then brought her to the Vet, THEN the Vet says that she's had cancer for 4 years (before the policy started), then that is a PRE EXISTING condition. AVOID THIS CARRIER. False advertisement with their coverage.
Insurer: Pets Best
By: Sean Sabo