Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
74,890 total
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Friendly and accessible
I am so thankful we decided to get Oakley covered! He is generally a very healthy dog however ‘life’ happens and unexpected (unfortunate!) things occur....being in the wrong place at the wrong time (eye injury), oddly inflamed and infected nipple (on a male dog of course!?!), a sudden bout of gastroenteritis (twice!).....each time we’ve been covered with prompt, friendly and caring service. We’ve witnessed so many friends clean out their bank accounts in the name of their furry sidekicks and promised we wouldn’t be caught in the same boat. Thank you Pets+Us! :)
Insurer: Pets Plus Us
By: I
I trust ASPCA pet insurance for our dogs needs!
ASPCA has provided us with a peace of mind knowing they have always been true to their policy agreements and filing a claim is very easy and convenient. They always follow up to make sure we are happy with the service they provide and show they care about our pets health. This organization does a lot to help animals in need and allows us to provide good quality care for our pets, knowing we made the best choice in pet insurance. Thanks to all those that play an important role in keeping this Insurance the best in pet care!
Insurer: ASPCA
By: Rebecca
Always process claims in a timely manner
Great place for animal insurance. Never had any issues with any claims.
Insurer: Embrace
By: Kendra
I love Trupanion.
I love Trupanion. They are a fair company who offer great, easy to understand coverage and their employees truly care about your pets!
Insurer: Trupanion
By: Eugenia
Lisa was great.
Lisa was great.. I just had a really bad experience with initial cancer claim for my senior who was insured by you over five years without incident. Not a big good impression. Stressed me out bad.
Insurer: Trupanion
By: Diane
pleasure to deal with a company that is as efficient as you are
It is such a pleasure to deal with a company that is as efficient as you are. Your employees are very knowledgeable, caring and professional It would be so much better if the rest of the companies in this country were like Trupanion. Thank you and your employees for all of your help Abby say's thank you also!!!!
Insurer: Trupanion
By: Ronald
Very helpful a pleasure to deal with
Very helpful a pleasure to deal with
Insurer: Trupanion Canada
By: David
I AM VERY PLEASED WITH EVERYTHING ABOUT TRUPANION THANK YOU
I AM VERY PLEASED WITH EVERYTHING ABOUT TRUPANION THANK YOU
Insurer: Trupanion Canada
By: Marilyn
Very pleasant and extremely helpful.
Very pleasant and extremely helpful. Provided a quick response to my query.
Insurer: Trupanion Canada
By: Randall
Excellent pet insurance!!
Very pleased with Nationwide pet insurance for my great dane!! Easy to submit claims. Claims are reviewed and reimbursed in a timely manner!! Would definitely recommend this insurance to others!!
Insurer: Nationwide
By: Alicia