Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
Other Categories
Best Insurance possible
Once again, I am so glad I choose Embrace for my kitties. One of them has been diagnosed with cancer and I was able to give him the best treatment . Its a terrible thing to see a beloved pet getting sick. It would be even worse to know there are treatments available to save his life and not be able to afford. it. THANK YOU Embrace for helping with the bills and making the entire reimbursement process very smooth .
Insurer: Embrace
By: Claudia
The best
Embrace is one of the best moves I have ever made. They go out of their way to help and claims are done with speed and accuracy .
Insurer: Embrace
By: michael
I've never had an issue
As far as customer service is concerned, I've never had an issue. If I have any complaint, it is with claims.
Insurer: AKC
By: Timothy
Life saving
So happy I signed up with Trupanion i did my first claim and i have no idea what to or how to do i called Trupanion and they answered all my questions, helped me and besides all they were so supportive and positive with the condition of my little Mia
Insurer: Trupanion
By: Kelly
Very friendly
The person I spoke with was very friendly and helped me with more than just my original question.
Insurer: Trupanion
By: Shimae
So glad you are there
Trupanion has been an invaluable help with the care of my three Westies. Thank you for your care and attention. So glad you are there.
Insurer: Trupanion
By: Anne
Totally trust them :)
Trupanion is always a pleasure to deal with and I totally trust them :)
Insurer: Trupanion
By: Darya
We love Trupanion
We love Trupanion and recommend to all our pet loving family and friends Susannah Brad & Maxx 🐾
Insurer: Trupanion
By: brad