Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Best Pet Insurance
Always taking care of our furry family. Immediate responses and outstanding coverage. Member for past two goldens and our current Golden.
Insurer: Nationwide
By: Bridget
Trupanion has been terrific
I have been thrilled to have Trupanion insurance and help with the expenses on my dogs unexpected illness. Trupanion has been terrific.
Insurer: Trupanion
By: Robbie
Thanks!
Thanks! She listened and also seems she is a pet lover, that's a must.
Insurer: Trupanion Canada
By: Andrea
Great customer support
great customer support, reasonable rates & very fast turn around for reimbursement. a simple plan that works great for me & my pet! that you trupanion
Insurer: Trupanion
By: Krickie
Healthy Paws is an exceptional pet insurance company.
Since signing on with Healthy Paws mid 2013, we have made several online claims for our little Westie. All have been handled quickly, with minimal effort on our part and maximal reimbursement as outlined in our policy. The team at Healthy Paws has always taken a personal interest in the health of our pet, quickly responds to our inquiries and keeps us updated on the progress of each claim. We could not be happier with Healthy Paws and take great comfort in knowing, in times of distress, that our pet can continue to receive the best available veterinary care.
Insurer: Healthy Paws
By: Ruth
Great Service
Everything went very seamlessly and easy to work with. Follow up was fantastic.
Insurer: ASPCA
By: Mike
I didn't expect it to be so easy.
First time and it was so easy and fast. I didn't expect it to be so easy.
Insurer: Pets Best
By: Margaret
I am very pleased.
I have been very pleased with the prompt payments I have been receiving. The customer service representatives have always been knowledgeable and helpful.
Insurer: Pets Best
By: Anna
Nice and helpful
Everyone I've talked to has been very nice and helpful. Claim was paid quickly as soon as they were able to confirm with vet hospital. Great service overall, especially when I had to send my kitty over the rainbow bridge. They refunded part of my payment for her monthly insurance and sent a personalized sympathy card. Simply the best insurance around. Will definitely be insuring my next pet(s) with trupanion.
Insurer: Trupanion
By: Kelley