Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,435 total
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After working in veterinary services for quite some time,
After working in veterinary services for quite some time, Trupanion is by far the easiest insurance company to deal with. I use it for my dog because I know they will cover my pet and let myself and the hospital know within a few hours or less.
Insurer: Trupanion Canada
By: Jamie
Trupanion has always been there for our dogs when we needed it.
Trupanion has always been there for our dogs when we needed it. Great customer service and prompt payment processing, which results in happy pet parents! Thank you for all that you do for pets and pet owners. :)
Insurer: Trupanion
By: Stacey
So easy all our questions solved great customer service
So easy all our questions solved great customer service
Insurer: Trupanion
By: Nick
Simple and straightforward.
Simple and straightforward.
Insurer: Trupanion
By: Stephanie
Just great over all experiences
Just great over all experiences
Insurer: Trupanion Canada
By: Corey
Exceptional
Bonnie was exceptional during a difficult time . A truly great asset to your company. Thank you all for everything that you did for us during a most difficult time.
Insurer: Trupanion
By: Jackie
Very considerate!
During a very stressful time both Carmen and Patrick were not only helpful, but very considerate!
Insurer: Trupanion
By: Alan
Recommend all the time!
I recommend Trupanion all the time! You guys have been great about reimbursing me for Kerry's expenses, I never in my wildest dreams expected to have such a medically challenged dog. Every time I get a positive response from you I breathe a sigh of relief.
Insurer: Trupanion
By: Marcy