Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Lifesaver!
I've insured 2-dogs and 2-cats over the years since 2005 with Petsbest and they are excellent covering our claims. No hassle to file, and very helpful when I need to call and talk with a person! We've had to say goodbye to 3 of our fur babies & Petsbest showed compassion & care during those last few months of making the difficult decisions. Now we have our beagle Oscar who turns 10 this June and are so grateful to know Petsbest has our back to help provide the best care possible. Thank you!
Insurer: Pets Best
By: Elisa
Amazing company!
I highly recommend pet insurance for your pup. I work very hard to keep my furry kids healthy, from the inside out. I feed high quality and supplement with home made food. But stuff happens. Nationwide has been great! They are true to their word.
Insurer: Nationwide
By: Jan
Every time I've called Trupanion the representative has been very friendly and quick to get me the info I need.
Every time I've called Trupanion, the representative has been very friendly and quick to get me the info I need. Hailey even said as we finished the call, Give those puppies a hug for me. Always friendly when I call. Thank you. KC
Insurer: Trupanion
By: Kelly
I was pleasantly surprised
I was pleasantly surprised how quickly my claims for Bruiser and Inky were processed and everything explained. Thanks very much.
Insurer: Trupanion
By: Kathleen
Easy to file a claim,
Easy to file a claim, wonderful and helpful staff.
Insurer: Trupanion
By: Lauren
For a recent claim,
For a recent claim, they were very communicative about what was needed and when they received the information, I received my reimbursement check right away. Great service.
Insurer: Trupanion
By: Connie
I have received good service from the company.
I have received good service from the company.
Insurer: Trupanion Canada
By: Suzy
Very happy with your service.
Very happy with your service. It’s easy to submit claims.
Insurer: Trupanion Canada
By: Jim
courteous,
courteous, caring staff, excellent claims experience
Insurer: Trupanion Canada
By: Mardi