Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,749 total
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People I talked with were very nice and helpful,
People I talked with were very nice and helpful, and the claims were processed very quickly.
Insurer: Trupanion
By: Liza
The staff at Trupanion really care about animals and it shows.
The staff at Trupanion really care about animals and it shows. They ask questions not only about the claim but about our dog and want to make sure that he is getting what he needs.
Insurer: Trupanion
By: Sharon
Because you have made the online claim filing very easy,
Because you have made the online claim filing very easy, you process claims quickly, and your notices are clear and easy to understand. Thank you!
Insurer: Trupanion
By: Jennifer
Great service and immediate response.
Great service and immediate response.
Insurer: Trupanion
By: Darlene
Customer service is top notch.
Customer service is top notch.
Insurer: Trupanion
By: Joshua
Great customer service
Great customer service
Insurer: Trupanion
By: Janet
response to claims and ease of process.
response to claims and ease of process. Also everyone i have spoken with has been super nice.
Insurer: Trupanion
By: Dory
Fast service plus very profesional
Fast service plus very profesional
Insurer: Trupanion
By: Armida