Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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We Really Like Nationwide
The service is always great, the coverage very comprehensive, and we feel well cared for.
Insurer: Nationwide
By: Lynne
Nationwide pet insurance experience has been positive.
Nationwide has been an excellent insurance choice for our Golden Retriever. Response to claims has been timely and efficient.
Insurer: Nationwide
By: Michael
Great and hassle-free service with quick payment.
Online claims submission makes the process so quick and hassle-free. EOB’s are easy to read and understand. Claims are paid as promised
Insurer: Nationwide
By: Laura
Extremely courteous
Everyone has been extremely courteous and the claims process is quick and easy.
Insurer: Trupanion
By: Margaret
I have recommended to many
I hear horror stories at the vets from people with insurances from other companies and when I mention how happy I am with trupanion they Can't believe how helpful and good they are. I have recommended them to many.
Insurer: Trupanion
By: Wilma
It was quick
It was quick, easy and my claims and reimbursement were handled without any issues or delays.
Insurer: Trupanion
By: Stephen
Thank you so much trupanion
I am very pleased with my first experience submitting a claim. It was quick, easy, and email correspondence was extremely positive. Thank you.
Insurer: Trupanion
By: Andrea
The claims process is easy
The claims process is easy and the customer service is excellent. I've already recommended Trupanion to several other pet owners that I know who are considering getting their pets insured.
Insurer: Trupanion
By: Ronni
this process is so stress free
After putting in the claim, I was asked several questions about previous hospitalizations and health care for our cat. I sent them the information and promptly was told it was being reviewed and shortly thereafter the claim was approved. Thank you Trupanion' s for making this process so stress free.
Insurer: Trupanion
By: Gail
SO HAPPY with Pets Best
I recently switched from another pet health insurance company to Pets Best. I have been SO HAPPY with Pets Best! They are attentive to my needs, and were very quick to respond to my claim submission. I received my reimbursement - direct deposit - which I had requested - within four or five days of submitting the claim. I will definitely refer my friends who have pets to Pets Best Health Insurance!
Insurer: Pets Best
By: Cindi