Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
70,749 total
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Good claims service,
Good claims service, would and have recommended Trupanion with proviso that each must determine own deductible
Insurer: Trupanion
By: Marc
Helpful and polite
Latonya is very helpful and polite.
Insurer: Trupanion
By: Ana
Friendly, helpful
Mat was friendly and helpful
Insurer: Trupanion
By: Edna
Supportive and understanding
Shannon was supportive and understanding in helping answer my questions.
Insurer: Trupanion
By: David
Trupanion is a great pet insurance company.
Trupanion is a great pet insurance company. They are extremely helpful and handle claims very quickly. I would recommend this company to friends and family. Thank you Trupanion!
Insurer: Trupanion
By: Linda
Trupanion is awesome
Trupanion is awesome with customer service, knowledgeable employees and claim payment!
Insurer: Trupanion
By: Sharon
Trupanion provided great coverage
Trupanion provided great coverage, processed claims extremely quickly and efficiently, even after we excruciatingly had to euthanize our sweet Zoe.
Insurer: Trupanion
By: Cherie
Professional
Very professional response.
Insurer: Trupanion
By: Joseph