Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Pleasure to do business with Trupanion
Is easy to file a claim and customer service representatives are friendly, knowledgeable and so helpful. It is a pleasure to do business with Trupanion. Your service is not easily found these days. Thank you.
Insurer: Trupanion
By: Doris
Love Trupanion!
Love Trupanion! They always process the claims promptly. I never had to argue with them regarding claims, refunds, or anything.
Insurer: Trupanion
By: Mira
Everything is easy
Just love your systems...everything is easy and also when I call, I can actually talk to a real person, always friendly and helpful. You are the best! bobbi
Insurer: Pets Best
By: Bobbi
All my questions were answered
All my questions were answered and very friendly service
Insurer: Trupanion
By: Heather
Always happy to recommend Trupanion
Always happy to recommend Trupanion, which I've done many times to my fellow dog rescuers. Trupanion has allowed me to keep our beloved rescue dog alive and healthy. Thanks so much!
Insurer: Trupanion
By: Emily
Always have good experiences with Trupanion.
Always have good experiences with Trupanion. Prompt response and nice employees
Insurer: Trupanion
By: Nina
Claims are always paid very promptly!
Claims are always paid very promptly! Very happy with Trupanion!!
Insurer: Trupanion
By: Michelle
Claims are easy
Claims are easy and fast to process.
Insurer: Trupanion
By: Roberta