Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Quicker than my own medical
I was very pleased with how quickly I received payment. This was quicker than my own medical insurance processing a claim. Very pleased with the Service provided by Pets Best so far.
Insurer: Pets Best
By: Sherry
Great pet insurance
The claim was processed in lightening speed. And when I followed the agent asked how my pet was feeling.
Insurer: Trupanion
By: Karen
Pet security
The person I spoke to was very knowledgeable and handled my claim in a professional manner. Great service and follow through.
Insurer: Trupanion
By: Rosalie
Pleasant Experience
Everyone is so nice and helpful. It is a pleasure speaking with the personnel.
Insurer: Trupanion
By: Lynn
Why waste time looking anywhere else?
One of the BEST investments I have made in my life. Peace of mind and friendly, professional, fast results. Highly recommend.
Insurer: Trupanion
By: Kim
I always appreciate the team at Trupanion!
everyone is so helpful and calms you down when you are under stressful situations with your pet, I always appreciate the team at Trupanion!
Insurer: Trupanion
By: Talia
Excellent listening skills
Excellent listening skills, and offered additional options for us to consider.
Insurer: Trupanion
By: David
I have already recommended it many times
I have already recommended it many times and I'm a pet columnist/writer
Insurer: Trupanion
By: Paulette
extremely impressed with their service
I have had my 2 pets enrolled in Trupanion since 2010 and have been extremely impressed with their service and timeliness in handling claims, both via email and via phone. The web site where I can access claim info and download claim forms has been very useful.
Insurer: Trupanion
By: Kathleen