Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Actually very surprised how easy and well the claim service has been. Very impressed.
Couldn't be happier with your claim service
Insurer: Nationwide
By: RONALD
You guys are the best and so caring about my Rosie.
I only have good things to say about Nationwide Insurance and their staff. They are always there with a smile and whatever help you need.
Insurer: Nationwide
By: Nancy
Amazing. Best thing I did was sign up
Nationwide pet insurance has helped me and my dogs needs out so many times. I am so grateful for their services. The reimbursements have been coming back faster and faster. Most of my dogs needs are covered.
Insurer: Nationwide
By: Tish
Spectacular and Concerning Service
I really appreciate that your consultants ask about how Ricky is doing before discussing my claim, and how expeditious everyone has been with getting my claims completed with reimbursements submitted. Spectacular customer service indeed.
Insurer: ASPCA
By: Myrna
Ease of Service
Great ease of service. Vet sends Application to Nationwide and they handle the claim in a timely manner. We aren't involved until we receive and deposit the check.
Insurer: Nationwide
By: Larry
I was able to help my Cavalier without worry b/c of great pet insurance!
Having a great pet insurance ensures I don't hesitate to take my dogs to the vet if anything is wrong. My dogs are my kids and mean the world to me. Nationwide Pet Insurance was wonderful to deal with, easy, efficient and and effective.
Insurer: Nationwide
By: Bethany
So easy to work with
This has been the easiest experience I’ve ever had with an insurance company. They were quick, responsive, and accurate. Thank you!
Insurer: Nationwide
By: Emily
Nationwide Pet Insurance is the best!
Nationwide Pet Insurance makes the claims process very easy and quick. Their explanations of benefits are clear.
Insurer: Nationwide
By: Rita