Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
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Tremendous customer service and the best policy in the industry
Tremendous customer service and could not be more pleased with the policy My golden retriever just tore her ACL on a freak accident and the coverage was tremendous. As my vet said. Keep that policy!! The best in the industry
Insurer: Healthy Paws
By: Greg
Very easy to put in a claim.
This is the first year I have been able to do pet insurance, thank you for making easy to apply and submit a claim.
Insurer: Nationwide
By: Irby
Well done
Actually best reimbursement. Had tried Trupanion for one of my many felines. They were not good - switched all to Nationwide
Insurer: Nationwide
By: Donna
Nationwide is the BEST Pet Insurer
I love Nationwide Pet Insurance. The claim process is easy and the check was made within a week of treatment. I highly recommend Nationwide.
Insurer: Nationwide
By: Kim
So easy!
Filing a claim is super easy with the app. I’m so thankful to have this insurance for my puppy since we have a lot of vet bills this first year.
Insurer: Nationwide
By: Stephanie
Thanks for looking in and caring for Shadow she is amazing
I always recommend Nationwide pet Ins. Tks Rick/Shadow
Insurer: Nationwide
By: Richard
Dependable
Never a problem getting claims paid. Nationwide is dependable and reliable!
Insurer: Nationwide
By: Sally
The services you provide are great!
I can't say enough of how much I appreciate the support and insurance you provide. I recommend you to all my friends with animals.
Insurer: Nationwide
By: Steve
Nationwide is hassle free pet insurance
I looked and compared 4 different pet insurers before choosing Nationwide. I've used them for over a year now and have been very pleased with their pricing, comprehensive coverage, and very easy claim filing process. Unfortunately I've had to use the insurance because my dog broke his leg and required extensive surgery. Nationwide was so easy to contact and file claims and within 5 business days I received my payment from them.
Insurer: Nationwide
By: Sabine
Superior service
Easy peasy to file a claim. This is the first time that we have purchased pet insurance and are glad we did. Our puppy has been to the vet twice and we are so happy to have Nationwide to help with expensive Vet bills.
Insurer: Nationwide
By: Karen