Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
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Having nationwide pet insurance has been great
I’ve had nationwide since I got my frenchie at 6 and a half weeks old. It’s been very helpful and gives me piece of mind knowing that if she needs to go to the vet She’s covered and I’ll get reimbursed some of the cost.
Insurer: Nationwide
By: Mary
Been great
Nationwide has been very quick in reimbursing us for vet visits. They have responded quickly when we have sent in our paid receipts & proof of service. Would definitely refer to anyone getting a new pet.
Insurer: Nationwide
By: Mary
Great investment- and quick return
Very happy we decided to insure our pup, vet bills are super easy to file and app Is also great
Insurer: Nationwide
By: Ann
No complaints!
Never had a complaint! Excellent service!
Insurer: Nationwide
By: Isabel
Nothing is as easy as filing out a claim and getting paid as it is with Nationwide Pet Insurance!!!
I tell people all the time how amazing Nationwide's Pet Insurance is to get, use and be reimbursed! I love this company and our dog's plan! Thank you for making it all so easy!
Insurer: Nationwide
By: Jill
Easy and quick
Very happy with your ease and quickness of filing and paying claims. Thank you for always taking care of Guiness❤️
Insurer: Nationwide
By: Julie
Service great. Claim filing challenging, unfriendly website for accounts following
nationwide has been great for all my pets. The claim filing can be challenging since i file paper claims. The account website is diffinetly not friendly. Going in and out of each pet is very difficult and time consuming. The previous format was more user friendly
Insurer: Nationwide
By: Bridget
Nationwide is the Best
I am beyond happy with Nationwide. Claims are easy to submit and are processed in a timely manner.
Insurer: Nationwide
By: Lori
Very fast and professional service
Very happy with service and have recommended to fellow pet moms and dads
Insurer: Trupanion
By: Coleen
You guys are great!
Nationwide has been so great. Every claim has been processed in a timely manner. I wish I would receive a phone call when more information is needed regarding the claim otherwise it takes forever. I thank everyone of you at nationwide for giving my dogs the best protection!!
Insurer: Nationwide
By: Nichole