Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
Other Categories
Claim-filing was simple!
Process for submitting a claim was simple. Customer service was great! Response and reimbursement was timely. Communication prompt, kind, and appropriate. A well-oiled system!
Insurer: Nationwide
By: Robert
Nationwide never disappoints
I have had a great experience with nationwide pet insurance. I have used them for the last couple of years and have never had a problem with their representatives or any claims.
Insurer: Nationwide
By: Jeri
We think this is the best insurance coverage we have ever had... in all the different ways we need insurance...
We love working with nationwide and have recommended it to all our friends.
Insurer: Nationwide
By: Alison
Best insurance coverage for my dogs!
Fast return on claims. Best rate overall. I have had my pets covered with this company for many years and have never had any problems with any claims I have needed to make. I always recommend them to my friends and family.
Insurer: Nationwide
By: Victoria
Extremely helpful and quick reimbursements
Excellent customer service. I would recommend Nationwide Pet Insurance to anybody who loves their pet.
Insurer: Nationwide
By: Lisa
Great insurance very understanding 😃
Really understanding company claims was easy to file and refund was quick 😃
Insurer: Nationwide
By: Audrey
Life Safer
Love, love Nationwide Pet Insurance. Our beautiful boy, Auggie, has so many ailments, now especially, with Auggie being over 12 years old. We’ve had the insurance since he was two years old. The people at Nationwide are caring, professional and you can tell that they really care about their clients. Auggie & Isabella thank them. Nationwide was one of the best investments we ever made. Stay safe and Healthy. Katherine Herold
Insurer: Nationwide
By: Katherine
Healthy paws insurance is outstanding!
Healthy Paws Insurance is outstanding! Their customer service is great, their rates are competitive and claims process is easy.
Insurer: Healthy Paws
By: Debra
Very easy and fast!
Making a claim with this company through the app is so easy!! You can then checkup on the status at anytime of the day with 1 click! Very communicative, and fast! Love this company for my dog!
Insurer: Embrace
By: Summer
Nationwide is the Best
Nationwide pet insurance is the best! The customer service is exceptional and the claims process is always super easy. Thank you so much for helping me take care of my pets!
Insurer: Nationwide
By: SW