Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
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Excellent service. Tried other insurances only to be disappointed.
Having 4 Maine Coons, we have had the opportunity to use other insurances. We have been disappointed every time. My work offered Nationwide Pet Insurance that could be taken directly from my pay check. We were impressed with the service and now that the process is all online and reimbursements sent directly to our checking account, the process is even better. We have also recommended Nationwide to our vet.
Insurer: Nationwide
By: Joe
GREAT SERVICE , LIGHTNING SPEED REIMBURSEMENT AND CARE.
i chose ASPCA as my pets health care insurance because i know i can sleep good at night knowing i have their back should my pets needs attention care. from my own experience when my cat Roxy was sick, i forward my vet bill to ASPCA health insurance, they took immediate action and in no time i was reimbursed direct to my bank account and didn't even realised that my claim was paid till ASPCA contacted me to ask me about my cat roxy welfare and make sure she is fine. What a great service . it worth every penny. Thank you so so much.
Insurer: ASPCA
By: Beny
Promptness courtesy - can talk to a real person almost immediately Good follow up and fair payment
Promptness, courtesy - can talk to a real person almost immediately Good follow up and fair payment
Insurer: Trupanion
By: Donna
Anxiety reducing pet insurance
Very fast and thorough service!! Very satisfied!!
Insurer: Trupanion
By: Robert
Because everyone there is so lovely and friendly and caring.
Because everyone there is so lovely and friendly and caring. You guys are terrific!!!
Insurer: Trupanion
By: Veronique