Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,105 total
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Great medical coverage, exactly when you need it.
Having this pet insurance has come in handy more times than I can count. Customer service is great and reimbursements happen seamlessly.
Insurer: Nationwide
By: Charelle
Excellent customer service
Nationwide has provided me with the easiest, fastest claim processing I have ever experienced . I have had my pets covered for over 15 years and have never been disappointed or frustrated with any claims I submitted. There claims process is outstanding. I highly recommend Nationwide for pet coverage.
Insurer: Nationwide
By: Michelle
Excellent service every time
Every time I submit a claim, the claim is handled quickly and I appreciate all the correspondence sent to update me.
Insurer: Nationwide
By: Marini
Nationwide is simply great pet insurance
Nationwide is simply great pet insurance. Easy claims and great, prompt service!
Insurer: Nationwide
By: Mike
You are wonderful!!
I don't think I have had better service from any insurance company, or any company.You are great 👍
Insurer: Trupanion Canada
By: Linda
Easy Working with Nationwide
It is so easy working with Nationwide. It's very easy to submit claims, they are quick to pay back the money. I am so thankful we have Nationwide Pet Insurance for our dog. She has allergies and in the spring she breaks out in sores on her belly from the pollen, we have to give her an allergy shot each and special spray. Nationwide really helps reduce the stress! Thank you!
Insurer: Nationwide
By: Katie
Easy to file claim
Filing a claim is easy and I’m kept updated and receive check quickly.
Insurer: Nationwide
By: Jean
Dex and I are both very happy
we could not be happier. the app is very easy. your response time is great. I would not mind an auto accept of funds (preauthorized) but other than going in and accepting the transfer, the process is great. Never had an issue with your service!
Insurer: Nationwide
By: Tom
The coverage provides security when emergencies or illnesses arise and the claim process is extremely easy to manage.
Great! The claim process is easy to manage. Claims are processed quickly.
Insurer: Nationwide
By: Karen
Doing great with Nation Wide
I’m doing great with Nationwide Pet Insurance. They sent my dogs a Happy Birthday greeting(special). My claims are done in a timely manner and I have no issues in sending claims.
Insurer: Nationwide
By: Janice