Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified March 23, 2022

I have always had a very good experience each and every time I have called trupanion

I have always had a very good experience each and every time I have called trupanion

Insurer: Trupanion

By:

Useful
Verified March 23, 2022

I love this company and I am a dog breeder so always passing this company to our new pup owners.

I love this company and I am a dog breeder so always passing this company to our new pup owners. Very easy to change and I love the sliding scale.

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

I was satisfied with my call

I was satisfied with my call

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

Outstanding pet insurance

It is the greatest and most supportive policy that we ever had. Highly professional and knowledgeable and caring for your pet. Recommend to anyone looking for pet insurance. The claims were completed in a fast and precise manner and afore able.

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

We Love Trupanion!

Our Leonberger Juno has been sick since she was 4.5 yrs old, first developing epilepsy and then cancer. Trupanion has always paid up without quibbling and given us the peace of mind to know that if Juno becomes sick, we can afford to give her the treatment that she needs, such as the chemotherapy she had when her cancer appeared. Without Trupanion, we do not believe she would still be with us, because we would not have been able to afford the costs involved in her treatment over the years. She is almost 9 yrs old now, and we have Trupanion to thank for that ?? We have our young Leonberger also enrolled with Trupanion. We recommend Trupanion to all our giant breed friends. As a dog trainer/behaviour consultant, I run training classes and see behaviour clients. I always recommend they take out insurance for their puppies and I always recommend Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

Trupanion, The best Pet Insurance

Trupanion is the best in customer service and claims are dealt with extremely fast

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

Knowledgeable and friendly staff

Very friendly and competent

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

Great job!

Very helpful friendly person

Insurer: Trupanion Canada

By:

Useful
Verified March 23, 2022

Always pleasant customer service

Always pleasant customer service

Insurer: Trupanion

By:

Useful
Verified March 23, 2022

Always there for me when I need them

Always there for me when I need them

Insurer: Trupanion

By:

Useful

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