Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified March 25, 2022

Fast and Easy Process

Extremely easy.

Insurer: Trupanion

By:

Useful
Verified March 25, 2022

Friendly help and never issues with claims

Friendly help and never issues with claims

Insurer: Trupanion

By:

Useful
Verified March 25, 2022

Comfortable experience. No pressure.

I felt that Jonathon was very good at exposing the program to me. I’ve already shared my experience and recommended this to a friend.

Insurer: Trupanion

By:

Useful
Verified March 25, 2022

Always so kind and helpful

Always so kind and helpful

Insurer: Trupanion Canada

By:

Useful
Verified March 25, 2022

Highly recommend!!

Always so quick and keep me up to date with my claim.

Insurer: Trupanion Canada

By:

Useful
Verified March 25, 2022

Amber was fast and friendly.

Amber was fast and friendly.

Insurer: Trupanion Canada

By:

Useful
Verified March 25, 2022

Great service.

Great service. Caring staff. Quick response

Insurer: Trupanion Canada

By:

Useful
Verified March 25, 2022

He did exactly what I asked him to do without issues all via email.

He did exactly what I asked him to do without issues all via email. I didn’t have to call on a busy day. Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified March 25, 2022

My sister deals with Trupanion and raves about the service and how friendly and helpful the agents are.

My sister deals with Trupanion and raves about the service and how friendly and helpful the agents are.

Insurer: Trupanion Canada

By:

Useful
Verified March 25, 2022

Our dog is aging and needing more care.

Our dog is aging and needing more care. Glad to have Trupanion.

Insurer: Trupanion Canada

By:

Useful

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