Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified March 27, 2022

Best insurance option for my doggie!

DeRoy was amazing to walk me through options and sign me up for the correct plan for me.

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

For the past 9 1/2 years have been great

Always a positive experience

Insurer: Trupanion

By:

Useful
Verified March 27, 2022

10/10 review !

Awesome turn over time!! Responses are quick and they make it so easy. 10/10

Insurer: Trupanion

By:

Useful
Verified March 27, 2022

Answering all my questions was no problem. Very friendly and informative.

Answering all my questions was no problem. Very friendly and informative.

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

Excellent Review

excellent experience

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

Great service

Great service not pushy explained everything

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

I felt understood and Tim showed true compassion towards our situation.

I felt understood and Tim showed true compassion towards our situation. He was very forthcoming with information and made me feel reassured and more at ease to make the right decisions to care properly for our pup.

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

Great for our girl Ellie Mae

My vet strongly recommend you guys also my friends :) very excited to have the extra support

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

You made it easy.

Questions were easily answered and the process of signing up was simple.

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

Very fast responders to claim

Very fast responders to claim

Insurer: Trupanion Canada

By:

Useful

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