Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified March 28, 2022

Friendly knowledgeable

Friendly ,knowledgeable

Insurer: Trupanion

By:

Useful
Verified March 28, 2022

Trupanion has always been kind and helpful to me.

Trupanion has always been kind, and helpful to me.

Insurer: Trupanion

By:

Useful
Verified March 28, 2022

Trupanion has always come through for us and their reps are always so cheery and helpful.

Trupanion has always come through for us and their reps are always so cheery and helpful.

Insurer: Trupanion

By:

Useful
Verified March 28, 2022

Highly recommend!

efficient, fast and friendly service

Insurer: Trupanion Canada

By:

Useful
Verified March 28, 2022

excellent service; online chat quickly dealt with my issue

excellent service; online chat quickly dealt with my issue

Insurer: Trupanion Canada

By:

Useful
Verified March 28, 2022

He was very helpful and explained

He was very helpful and explained

Insurer: Trupanion Canada

By:

Useful
Verified March 28, 2022

Trupanion - great customer service

I spoke with Seth via chat, email and phone. He was very knowledgeable and helpful.

Insurer: Trupanion Canada

By:

Useful
Verified March 28, 2022

Personnel à l’écoute

Personnel à l’écoute

Insurer: Trupanion Canada

By:

Useful
Verified March 28, 2022

Tellement a l’ecoute e t paie super rapido

Tellement a l’ecoute e t paie super rapido

Insurer: Trupanion Canada

By:

Useful
Verified March 28, 2022

There friendly and responsive representatives.

There friendly and responsive representatives.

Insurer: Trupanion Canada

By:

Useful

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