Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,003 total
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We have had a positive experience with Fetch!
We have had a positive experience with Fetch over the years. With Rowdys last days to now with Konas diagnosis of IGD its been a relief knowing we have good insurance. I love the direct deposits, their staffs sincerity and friendliness.
Insurer: Fetch
By: Julie
We have had a positive experience with Fetch!
We have had a positive experience with Fetch over the years. With Rowdys last days to now with Konas diagnosis of IGD its been a relief knowing we have good insurance. I love the direct deposits, their staffs sincerity and friendliness.
Insurer: Fetch Canada
By: Julie
Thank you Janelle S. :)
My recent experience was enrolling for a new policy for my 11 month old puppy. I was extremely unhappy with my PREVIOUS pet insurance and was shopping around. Not only was the cost lower for better coverage and reimbursement, but Janelle was super knowledgeable, kind, and helpful. She really went out of her way to answer my many questions, and thoroughly went over critical plan information with me. Thank you for the amazing service! If you're in the process of buying or switching pet insurance, as for Janelle!
Insurer: Fetch
By: Roe
Thank you Janelle S. :)
My recent experience was enrolling for a new policy for my 11 month old puppy. I was extremely unhappy with my PREVIOUS pet insurance and was shopping around. Not only was the cost lower for better coverage and reimbursement, but Janelle was super knowledgeable, kind, and helpful. She really went out of her way to answer my many questions, and thoroughly went over critical plan information with me. Thank you for the amazing service! If you're in the process of buying or switching pet insurance, as for Janelle!
Insurer: Fetch Canada
By: Roe
The gal that helped me was very friendly and helpful.
The gal that helped me was very friendly and helpful.
Insurer: Trupanion
By: Cindy
best coverage and service ever
best coverage and service ever
Insurer: Trupanion Canada
By: Phyllis
Cas and Mia
I was very pleased with the prompt response of Trupanion.They have been there for myself and Mia.She is a Standard Poodle and means the world to me.I have in the past and will continue to recommend you to friends and family.Thank-You Cathy Tessier
Insurer: Trupanion Canada
By: Cathy
Lorna Tower
Seth was very informative, gave great examples of how the insurance works and was very kind! He was extremely helpful and knowledgeable!
Insurer: Trupanion Canada
By: Lorna
Very helpful and friendly
Very helpful and friendly
Insurer: Trupanion Canada
By: Christina
Discovery of feline asthma
Very quick processing when you donât need to provide additional information.
Insurer: Trupanion Canada
By: Emmanuelle