Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Amber was very helpful and provided info on coverage for some upcoming surgery we face for our dog.
Amber was very helpful and provided info on coverage for some upcoming surgery we face for our dog.
Insurer: Trupanion
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Friendly and helped me thank you
Friendly and helped me thank you
Insurer: Trupanion
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I got Trupanion when my dog was 8 weeks old.
I got Trupanion when my dog was 8 weeks old. She has had stomach issues for almost 2 years. I have been extremely happy with the customer service and the coverage. She recently had a one-night hospital stay which cost almost $4,000! Those tests and bloodwork add up quickly! I am very thankful for Trupanion!
Insurer: Trupanion
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Good insurance for unexpected expenses!
I have been very pleased with the customer service and responsiveness of Trupanion. Especially great when my pup had major surgery.
Insurer: Trupanion
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I have had it for several years on six cats and trust the service.
I have had it for several years on six cats and trust the service.
Insurer: Trupanion
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I have had Trupanion with my previous dog and always had a great experience with the service.
I have had Trupanion with my previous dog and always had a great experience with the service.
Insurer: Trupanion
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The best pet insurance out there
Trapani is always there when needed and responds in a timely fashion
Insurer: Trupanion
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Direct billing works excellent.
Direct billing works excellent. Speedy reply for coverage. I also appreciate pre approval for upcoming procedures.
Insurer: Trupanion Canada
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Senior dog care!
Every time I had to call into true paying and everybody was completely lovely and totally compassionate! I would highly recommend your company ??????
Insurer: Trupanion Canada
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Extremely satisfied with the customer service.
Extremely satisfied with the customer service. Always courteous and attentive. They answer all my questions in less than a minute! It's a great service.
Insurer: Trupanion Canada
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