Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Trupanion has always been very supportive and amazingly quick when we’ve had pet emergencies.
Trupanion has always been very supportive and amazingly quick when we’ve had pet emergencies.
Insurer: Trupanion
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Amazing product and customer service
Amazing product and customer service
Insurer: Trupanion Canada
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Any time I’ve needed help they’re very friendly and helpful.
Any time I’ve needed help they’re very friendly and helpful.
Insurer: Trupanion Canada
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Fantastic service. Quick and easy.
Fantastic service.
Insurer: Trupanion Canada
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Worry free and fast service
Fast and friendly service
Insurer: Trupanion Canada
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Great prices good customer service the per condition deductible is great for my Bernese Mountain Dog
Great prices, good customer service, the per condition deductible is great for my Bernese Mountain Dog
Insurer: Trupanion Canada
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Peace of mind great customer service thorough coverage
Peace of mind, great customer service, thorough coverage
Insurer: Trupanion Canada
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Help when help was needed
The coordination between the veterinary clinic and Trupanion was excellent. It was a difficult time for us with Ember being sick unexpectedly and passing so quickly after. It was one extra thing that we didn't have to worry about. She was well taken care of in her last few days. We are grateful for that.
Insurer: Trupanion Canada
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To me customer service is the benchmark by which I do business.
To me customer service is the benchmark by which I do business. Poor service or indifferent service dictates my buying decisions. The fast friendly manner in which you handled my call was both refreshing and reassuring. Ross Robertson
Insurer: Trupanion Canada
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Very friendly and explained the process clearly
Very friendly, and explained the process clearly
Insurer: Trupanion Canada
By: